Program

Below is the program from the 2018 MIT Sustainability Summit.

Friday 9 March 2018
8:00 AM
Registration / Breakfast
9:00 AM
Welcome & Opening Remarks: Jason Jay and Tom Kochan

Location: Ballroom (2nd Floor)

Jason Jay
Senior Lecturer and Director, SUSTAINABILITY INITIATIVE, MIT Sloan School of Management
Jason Jay is a Senior Lecturer at the MIT Sloan School of Management and Director of the Sustainability Initiative at MIT Sloan. His research focuses on how people navigate the tensions between personal, business, and social goals in sustainability efforts. His first book is Breaking Through Gridlock: The Power of Conversation in a Polarized World and he has published articles in the Academy of Management Journal and California Management Review. He teaches courses on strategy, innovation, and leadership for sustainable business at MIT, and engages students and alumni in hands-on projects with leading companies and organizations. Prior to MIT, Jason was a management consultant for Dialogos International, where he consulted on leadership development and organizational change for major international corporations and NGO's including BP and the World Bank. Jason holds a Ph.D. in Organization Studies from the MIT Sloan School of Management, and an AB and M.Ed from Harvard University. He lives in Newton, Massachusetts.
Tom Kochan
George Maverick Bunker Professor of Management; Professor, Work and Organization Studies, MIT Sloan School of Management
Thomas Kochan is the George Maverick Bunker Professor of Management, a Professor of Work and Employment Research, and the CoDirector of the MIT Sloan Institute for Work and Employment Research at the MIT Sloan School of Management.
Kochan focuses on the need to update America’s work and employment policies, institutions, and practices to catch up with a changing workforce and economy. His recent work calls attention to the challenges facing working families in meeting their responsibilities at work, at home, and in their communities. Through empirical research, he demonstrates that fundamental changes in the quality of employee and labor-management relations are needed to address America’s critical problems in industries ranging from healthcare to airlines to manufacturing. His most recent book is Shaping the Future of Work (Business Experts Press, 2016).
Kochan holds a BBA in personnel management as well as an MS and a PhD in industrial relations from the University of Wisconsin.
9:15 AM
Opening Keynote: Zeynep Ton

Location: Ballroom (2nd Floor)

Zeynep Ton
Adjunct Associate Professor, Operations Management; Co-founder and President, Good Jobs Institute, MIT Sloan School of Management
Zeynep Ton is an adjunct associate professor in the Operations Management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. She is also the Co-Founder and President of the Good Jobs Institute, whose mission is to help companies thrive by creating good jobs. She previously spent seven years on the faculty at Harvard Business School.

Zeynep’s research explores how organizations can design and manage their operations in a way that satisfies customers, employees, and investors simultaneously. Her research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, CNN, and NPR.

Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the US on a volleyball scholarship from the Pennsylvania State University. She received her BS in Industrial and Manufacturing Engineering there and her DBA from the Harvard Business School.
10:00 AM
Founding Your Company on Good Jobs: A fireside chat with Managed by Q

Location: Governor's Room (2nd Floor)

Managed by Q is an office management company founded in 2014 to support office operations, including cleaning, maintenance, administration, IT, security, and supplies. From the beginning, Managed by Q was committed to implementing "The Good Jobs Strategy" by hiring and empowering their workers (or "operators"). In this panel, we will explore the decision by Managed by Q to employ their Operators instead of using a gig economy model. Aamir will discuss the origin story of Managed by Q, what makes the company's model successful, and what challenges his team faces running the operational day to day of Q Services (the company's in-house office management division).
Aamir Sarwar
VP Services, Managed by Q
Aamir Sarwar leads Managed by Q's service company, Q Services. He manages over 700 people who provide thousands of companies with office services, including market-leading cleaning, porter, maintenance, and administrative support. He applies the good jobs strategy to Q Services' operational decisions, and recently the business unit became nationally profitable. Aamir was one of Managed by Q's first employees, and built out its first mature business in office cleaning. Prior to Q, Aamir worked as a consultant at Oliver Wyman, where he worked with the firm's telecoms and technology clients to identify operational cost efficiencies and improve customer satisfaction and retention. Aamir attended Northwestern University and majored in Economics and Political Science.
MODERATOR Sarah Kalloch
Executive Director, Good Jobs Institute, MIT Sloan School of Management
Sarah Kalloch is Executive Director of the Good Jobs Institute, whose mission is to help companies thrive by creating good jobs. She builds co-learning partnerships with companies looking to implement the Good Jobs Strategy and creates tools and resources to inspire and guide any organization that wants to transform from bad jobs to good jobs. Sarah previously spent more than a decade working in international development and human rights at Oxfam America and Physicians for Human Rights. Sarah graduated magna cum laude with a degree in Social Studies from Harvard. She received her MBA from MIT Sloan School of Management, where she received the MIT Sustainability Certificate, was managing co-director of the MIT Sustainability Summit and won the Seley Scholarship for leadership, community contribution, and academic achievement.
10:00 AM
PANEL: Employee Training: Evolving Skills in a Fast-Changing Environment

Location: Endicott-Bradstreet Room (2nd Floor)

In the face of a rapidly evolving labor landscape, matching workers with demand can sometimes feel like chasing a moving target. This panel will discuss innovative solutions to support employee training, including internal and industry-wide perspectives. The panel includes speakers from private and public sectors to analyze what's worked, what hasn't, and how to move forward.
Joan Abbot
Assistant Director, BEST Hospitality Training
Joan Abbot is Assistant Director of BEST Hospitality Training, a non-profit workforce development education program focused on the hospitality industry. BEST partners with UNITE HERE Local 26, the hotel and restaurant workers union, and its signatory employers. BEST provides both incumbent worker training (as part of the Local 26 education and training benefit) and job seeker training (funded by city, state, and private grants) to move people into these good jobs. By working closely with employers who provide quality, career jobs in a growing industry, BEST is able to further it’s mission: to provide individuals the education, skills & training to excel in the hospitality industry and in their personal lives.

At BEST, Joan helps role out new initiatives and oversees data management as well as the incumbent worker education program. Joan was instrumental in developing what is now BEST’s DOL-registered Housekeeping Pre-Apprenticeship job seeker training. She has over 20 years of experience as an ESOL teacher, teacher trainer and supervisor both in the U.S. and abroad (Sudan and Thailand). A Carleton graduate, she has an M.Ed. in Administration, Planning and Social Policy from the Harvard Graduate School of Education. Joan earned a certificate in Non-Profit Management and Leadership from Boston University and completed LeadBoston’s experiential executive program. She is a member of the Massachusetts Workforce Training Fund Advisory Board.
Francisco Rodriguez
Manager, Integrated Robotics, DeLaval North America
Born and raised as a farmer in the beautiful mountains of Colombia.
Grown as a dairy entrepreneur.
Educated as a Doctor of Veterinary Medicine and Strategic Marketing Specialist.
Today, positioned as a global robotic farming consultant and Robotics business manager for DeLaval North America.
Francisco has been involved in the development and management of robotic dairies in North America, Latin America, Europe and Oceania. Author of multiple articles and blogs. Francisco and his wife Sofia reside in Chicago, IL where they enjoy the mix of Midwest farming and downtown living!
Rya Conrad-Bradshaw
Senior Director, Grads of Life, Year Up
Rya Conrad-Bradshaw is Senior Director at Grads of Life, a employer-facing initiative incubated
at Year Up, a training organization focused on closing the Opportunity Divide. She works with
employers to help them build innovative sector-specific talent pipelines inclusive of Opportunity
Youth, and scalable solutions to enable implementation across markets. Prior to joining Grads of
Life, she was VP, Managing Director at Fullbridge, a venture-backed career readiness ed tech
company, where she led the US business and build partnerships with higher ed, corporations, and
government. As a former consultant with McKinsey & Company, Rya focused on organizational
learning and go-to- market strategy in retail organizations. Rya has experience in international
non-profit strategy and innovation across sectors. She is a graduate of MIT Sloan, the Courtauld
Institute of Art, and the University of Pennsylvania.
Audrey Lum
Chief of Clinical Services, Union Health Care NYC
Audrey Lum is Chief Clinical Officer at the Union Health Center, overseeing quality improvement and innovative projects. Under her leadership the Center achieved and maintains NCQA recognition as a Level 3 PCMH since 2010. She has been a primary contributor to the Center's medical assistant curriculum and training of health coaches which has led to the success of team-based care and creating a career ladder for medical assistants at the Center. She was a contributing author to the practice profile Transforming the Role of Medical Assistants in Chronic Disease Management; Health Affairs, May 2010. Ms. Lum has conducted workshops and presented on this topic for the Institute for Healthcare Improvement (IHI), The Center for the Health Professions at UCSF, Patient-Centered Primary Care Collaborative (PCPCC), New York City Health and Hospital Corporation and The California Health Care Safety Net Institute. She holds a BSN from City University of New York Hunter Bellevue and MPA from New York University Wagner School of Public Health.
MODERATOR Faris Natour
Director of Human Rights & Business Initiative, UC Berkley Center for Responsible Business
Faris Natour is an internationally recognized expert with over fifteen years of experience working at the intersection of business and human rights. As Principal of Article One, Faris advises corporate and institutional clients across sectors and regions on human rights strategy and management with the aim of embedding human rights throughout business and institutional operations. Faris also leads the Human Rights and Business Initiative at the Center for Responsible Business at the Haas School of Business, UC Berkeley, where he teaches courses on business and human rights and drives research and collaboration among business and stakeholders to address critical human rights challenges.

Faris focuses on developing and implementing corporate human rights strategies through due diligence, training, engagement and research. He has played a leading role in developing and implementing human rights strategies at companies such as Microsoft, Gap, Barrick, Johnson & Johnson, Best Buy, Hasbro, Rio Tinto, Telenor, Toyota, Diageo, and Teck Resources. Faris has led corporate human rights projects in countries including Belgium, Brazil, Canada, China, Denmark, France, Guatemala, Japan, Myanmar, Norway, Saudi Arabia, UK and USA.
Before co-founding Article One, Faris spent 10 years at Business for Social Responsibility (BSR) where he led BSR's global human rights practice as Managing Director. In addition to advising companies on human rights strategy and management systems, Faris established and led the BSR Human Rights Working Group, a group of over 30 multinational companies collaborating on implementing the UN Guiding Principles on Business and Human Rights. Faris has also worked at Calvert Investments, where he was responsible for investment analysis of corporate human rights performance. A German national, he has also worked at Human Rights Watch and at the European Commission Delegation in Washington, D.C.

Faris has partnered with and advised a wide range of government agencies, multi-lateral institutions, and international organizations, including UN OCHA, the UN Global Compact, the U.S. State Department, the OECD US National Contact Point, the World Bank Group, and USAID.
Faris received an LL.M. in International Law with highest honors from George Washington University Law School, and a law degree from Universitaet Regensburg, Germany. He is a member of the World Economic Forum’s Global Agenda Council on Human Rights, the OECD US National Contact Point’s Stakeholder Advisory Board, and the Advisory Panel for the Business and Human Rights Journal (Cambridge University Press).
10:00 AM
PANEL: Data and Measurement: Data As a Tool For Becoming a High-Road Employer

Location: Winthrop-Leverett Room (2nd Floor)

How does data collection and subsequent reporting affect a company's motivation to provide good jobs (be a high-road employer)? What are the business implications of gathering data and reporting on it to external stakeholders?
Tom Woelfel
Director, PCV Insight, Pacific Community Ventures
Tom Woelfel is the Director of PCV Insight – Pacific Community Ventures’ global research and consulting
practice in impact investing. In this role, Tom manages PCV InSight’s research and consulting services for
prominent institutional investors, corporations, foundations, fund managers, and CDFIs. Tom leads
PCV’s field-building research focused on impact measurement and management, advancement of
quality job creation, and the role of public policy in impact investing. Prior to joining PCV, Tom served as
an Associate at Development Planning and Financing Group, where he advised clients on real estate
development projects and worked with developers and municipalities on a wide-range of development-
related issues. Prior to his work at DPFG, Tom worked for the Federal Office of the California Governor
where he conducted federal policy research on issues of importance to the State of California. Tom
serves on the foundation research committee of The Forum for Sustainable and Responsible Investment
(US SIF), a US membership association for professionals, firms, institutions and organizations engaged in
sustainable and responsible investing. He holds a BS with honors in Managerial Economics from the
University of California, Davis.
Amanda Kizer
GIIRS Manager, B-Lab

Amanda Kizer manages the GIIRS Impact Ratings program and product development for B Lab, a non-profit organization dedicated to using the power of business as a force for good. GIIRS is the best in class rating system used by investors to measure and manage the impact of their portfolio. In her current role, Ms. Kizer also supports the development and expansion of B Analytics - the world’s largest database of private sector impact data.

Prior to joining B Lab, Amanda worked for the U.S. Department of State, where she led economic and energy policy development for the Bureau of Western Hemisphere Affairs. Ms. Kizer started her career as a Presidential Management Fellow at the U.S. Small Business Administration working to expand entrepreneurship opportunities and services to women, veterans, and young people.

Ms. Kizer earned a Master of Arts in Nonprofit Management from the Milano School of International Affairs, Management, and Urban Policy at the New School, and graduated cum laude from Cornell University.
Clara Brenner
Managing Partner, Urban Innovation Fund
Clara is co-founder and Managing Partner of the Urban Innovation Fund, a venture capital firm that invests in the future of cities. The fund provides seed capital and regulatory support to entrepreneurs solving our toughest urban challenges – helping them grow into tomorrow’s most valued companies.

Clara previously co-founded Tumml, an urban ventures accelerator. During the last four years, Tumml has incubated 38 startups. 71% of Tumml's startups have a woman or person of color on the founding team. In 2014, Forbes listed her as one of its “30 Under 30” for Social Entrepreneurship. Clara’s work energizing urban entrepreneurship has been featured in numerous press outlets, including Forbes, TechCrunch, and the Silicon Valley Business Journal, among others. Clara earned her MBA from MIT Sloan and her BA from NYU.
MODERATOR Alison Omens
Managing Director, Programs and Strategic Engagement, Just Capital
Alison Omens is the Managing Director of Programs and Strategic Engagement at JUST Capital. She oversees JUST Capital’s program and issue-related work, partnerships, and strategic engagement with companies, investors, foundations, and non-profits. Alison was most recently Advisor for Private Sector Engagement to U.S. Secretary of Labor Tom Perez, where she managed the inclusive capitalism strategy for the Secretary and the Obama Administration. She was also responsible for engagement on the Department’s future-of-work efforts and its ESG investing guidance. Previously, she was a Senior Advisor and Vice President at Outreach Strategies, a mission-driven energy and environmental strategic communications firm and the Director of Media Outreach for the AFL-CIO.

Alison is on the Board of Directors of JobsFirstNYC, a non-profit that expands opportunities for out-of-work and out-of-school youth and is on the Advisory Council of LitWorld, a non-profit that promotes youth literacy through storytelling. She is also the co-founder of Smash Squad, a network for professional women focused on doing well by doing good. Alison received a master of public administration degree from the Harvard Kennedy School and a B.A. from Scripps College.
11:00 AM
PANEL: Spotlight on Good Jobs in Retail & Hospitality

Location: Governor's Room (2nd Floor)

The retail and hospitality sectors employ an increasingly high percentage of the American workforce, and companies in these industries have mixed track records with regards to the quality of jobs provided. Some retail and hospitality companies have recognized the fundamental link between empowering their employees and providing high levels of service to the customers in their stores, restaurants, and hotels. In this panel, we will hear from executives and employees from companies that have been leaders in viewing their customer-facing employees as assets to be empowered, not costs to be minimized. We will hear their different approaches to empowering employees, the success these policies have achieved, and the challenges of implementing large-scale change to employee policies.
Katie Bach
Director Global Strategy, Starbucks
Katie is a Director of Global Strategy at Starbucks, where she leads the development of the company’s
annual strategic plan and consults on a range of strategic initiatives, including Starbucks go-to- market
approach. Prior to joining Starbucks, Katie spent two years on the leadership team of a financial advisory
and management consulting firm in Kenya, where she worked with retail and other companies on
strategic and talent-focused issues; before that, Katie was at McKinsey, where she focused on strategy,
innovation, and social sector consulting. Katie has an M.B.A. from MIT Sloan, where she was a Siebel
Scholar, a Master’s Degree from the London School of Economics, and a B.A. from Oxford University.
She currently lives in Seattle with her husband and the dog that they adopted in Nairobi.
Todd Miner
Meat Manager, Costco
Todd Miner has been in the meat business for the past 32 years. During that time, he has done every job there is in the business. Todd previously owned and operated his own butcher shop, and is currently a meat manager for Costco Wholesale. Todd is regarded as one of the best meat managers on the East Coast for the company. His passion for the meat business and Costco’s success only takes a back seat to the passion he has for his wife Cheryl and their four children.
Catriona Eldemery
Sr Director of Human Resources, Four Seasons
Catriona joined the Four Seasons Hotel Boston in 1989 as a server in the Bristol Lounge. She worked in several positions in Food and Beverage, worked her way up through the Rooms Division ending with Director of Housekeeping. She then moved into Human Resources as Assistant Director. In 1999 she transferred to Four Seasons London as their Director of Human Resources. In 2003, she made her way back to Four Seasons Boston as Director of Human Resources.

Pre-Four Seasons, Catriona worked for Aer Lingus Hotels in London, In 1987 she moved to the United States and joined Omni Hotels in Boston as a management trainee and was promoted to Purchasing Manager.

Catriona graduated from a hotel college in Ireland in 1986.
Chip Huffman
Director, Internal Communications, Union Square Hospitality Group
Chip Huffman is the Director of Internal Communications for Union Square Hospitality Group (USHG), where he leads internal company-wide communication strategy, messaging, and tactics. Additionally, Chip contributes extensively to key company priorities, with a specific focus on Hospitality Included, USHG’s elimination of tipping initiative.

Prior to joining USHG in 2014, Chip was a Content Lead for Ernst & Young (EY). While at EY, Chip worked closely on Financial Services, Learning and Development, and Risk Management portfolios to develop content strategies and communication plans that connected people to people and people to content to advance the goals of the business. Previously he served as the Director of Marketing and Communications for Bernard Hodes Group, a creative advertising agency, where he managed all internal and external communications for 26 U.S. offices and a Global Networks of 39 affiliates.

Chip received his Bachelors of Journalism from the University of Nebraska in 2001, where he majored in Advertising and minored in Political Science, English, and History.
MODERATOR Bethany Patten
Associate Director, MIT Sustainability Initiative
Bethany Patten is the Associate Director of the Sustainability Initiative.

Bethany Patten joined as the Associate Director of the Sustainability Initiative at the MIT Sloan School of Management after completing the Executive MBA program in 2013. At MIT Sloan, she engages students, alumni, and external collaborators in the mission of the Initiative -- to create a community of innovators for a sustainable future. In this role, she works on everything from campus sustainability, to Sustainable Urban Revitalization. Prior to attending MIT Sloan, she focused on business and financial operations for the book publishing industry. Her values are deeply seeded by her parents and grandparents, who taught her to always be respectful of people and the planet. Bethany has an MBA from the MIT Sloan School of Management and a BA in English and Women's Studies from Boston College.
11:00 AM
PANEL: The Business Case for Inclusive Hiring: Connecting People with Barriers to Employment to Quality Jobs

Location: Winthrop-Leverett Room (2nd Floor)

While the unemployment rate has remained low in recent years, quality jobs continue to be out of reach for many Americans who face barriers to employment, including opportunity youth and formerly incarcerated individuals. Through this panel, we will hear from companies that have successfully attracted, retained, and developed people with barriers to work. Panelists will discuss the business and social value generated through inclusive hiring strategies, providing the audience with practical tools to recruit and develop these untapped talent pools.
Mark Estrada
Assistant Vice President, Global Human Resources & Talent Acquisition, State Street
Mark Estrada is an Assistant Vice President in Global Human Resources/Talent Acquisition at State Street Corporation. In this capacity, Mark manages recruitment strategy and provides leadership to the organization around internship to full-time conversion initiatives ensuring that University Relations and Workforce Development programs continue to provide a strong and diverse talent pipeline into State Street. Working with talent acquisition stakeholders and external non-profit partners, Mark manages the strategy development and implementation of State Street’s Boston WINs hiring goals.

Mark joined the team in 2015 from one of State Street’s key partners; Year Up Inc., where he managed the Long Term Graduate Success efforts for their Career and Alumni Services team. In this capacity, Mark managed and implemented Year Up’s SkillWorks initiative focused on Financial Services, leveraging existing partnerships with Boston’s top financial services firms to both enhance the career advancement of Year Up graduates working in the finance industry and create greater value for employers.

He is a Workforce & Career Development professional with over fifteen years of experience in the non-profit and Healthcare industries focused on career pathways initiatives, workforce partnerships, and employer engagement. Mark has a BA in Sociology from the College of the Holy Cross and completed Boston University’s Institute for Nonprofit Management and Leadership Core Certificate Program in 2014. Mark is Board of Corporators member for Perkins School for the Blind and acting co-chair for B-SET for Career Network, which looks to increase capacity of employers in the private, non-profit and public sectors to hire, retain and advance youth/young adults with disabilities. To balance it all out, Mark enjoys volunteering with area non-profits and playing in organized basketball leagues.
Mike Brady
CEO and President, Greyston Bakery
As CEO and President of Greyston since 2012, Mike has continued to build on the company’s 35‐year heritage as a pioneering social enterprise. Greyston Bakery is best known for manufacturing brownies that go into the Ben & Jerry’s Chocolate Fudge Brownie ice cream and for its practice of Open Hiring™, which embraces an individual’s potential by providing employment opportunities regardless of background or work history. Greyston has since become the first registered Beneβit Corporation in New York State, running a profitable business that supports the most economically disadvantages residents of the community.

Mike led Greyston Bakery as President for four years, driving strategic business development to 100% revenue growth with long‐standing partner Ben & Jerry’s, along with new partners such as Whole Foods Market. Recently, Mike took responsibility for all Greyston programs and businesses such as Workforce Development, Community Gardens, Housing and Health Services and the Greyston Early Learning Center.

Prior to joining Greyston, Mike was a partner with BAO Food and Drink, where he oversaw the development of the first incubator in the country dedicated to organic food production and distribution. He has more than 20 years of experience in strategy and management, identifying business opportunities in high‐growth and transitional industries. Mike serves as a business advisor to the American Sustainable Business Council (ASBC) and Social Enterprise Alliance (SEA) helping to promote policies for a sustainable economy.

Mike earned an M.B.A. from the University of Pennsylvania—the Wharton School.

Mike grew up in Rochester, New York and now lives outside of New York City with his wife and two sons.
Gail Gershon
Executive Director, Community Leadership, Gap Inc.
Gail Gershon is Executive Director for Community Leadership at Gap Inc. (parent company of Gap, Old Navy, Banana Republic, Athleta, and Intermix clothing brands). Gail leads two initiatives: 1) This Way Ahead, which is Gap Inc.’s paid internship and life skills program for teens and young adults facing barriers to employment; and 2) global employee engagement.

Gail believes in driving social change through cross-sector collaboration, which she’s worked toward through Reimagining Service, the Opportunity Youth Network, and CGI America’s Youth Employment Action Network.

Before coming to Gap Inc., Gail worked at the Florence Vanderbilt Burden Foundation, the MetLife Foundation, and the New York Regional Association of Grantmakers. She has also served with the Domestic Abuse Awareness Project, and the Institute of International Studies at U.C. Berkeley. Gail currently serves on the Board of Directors of the TS Alliance, a national nonprofit that serves individuals and families affected by tuberous sclerosis, and on the Advisory Council of Measure of America.
MODERATOR Nicole Trimble
Executive Director, Impact Hiring Initiative, FSG
As the Executive Director of the Impact Hiring Initiative, Nicole leads a community of pioneering employers and workforce partners interested in innovating best practices in hiring, retention, and advancement of Opportunity Youth and other populations facing barriers to employment.

Prior to joining the initiative, Nicole designed and led global Citizenship, Sustainability & Community Affairs strategies and was on the Human Resources Leadership Team at Outerwall, the company behind Redbox, Coinstar, and ecoATM. Previously she was a Program Officer at the Bill & Melinda Gates Foundation, advised foundation and corporate clients at Philanthropy Northwest, held several positions leading national service initiatives, and was named a White House Champion of Change.
12:00 PM
Lunch
12:20 PM
Lunch Keynote: David Rolf

Location: Ballroom (2nd Floor)

David Rolf
President, SEIU 775, SEIU Seattle Chapter
David Rolf is known internationally as an innovative labor leader and thinker on the future of work and labor. Rolf was a leading architect of the historic fights to win a $15 living wage in SeaTac and Seattle, WA. He serves as an International Vice President of the Service Employees International Union (SEIU) and as President of SEIU 775, which represents more than 45,000 long-term care workers in the Pacific Northwest.

Rolf’s has been called “the most successful union organizer of the last 15 years” by The American Prospect, which said that “No American unionist has organized as many workers, or won them raises as substantial, as Rolf.”
Rolf writes and speaks frequently about alternative futures for U.S. worker movements, and is the author of the forthcoming book Fight for Fifteen: The Right Wage for a Working America (New Press, 2016). He has been published in The American Prospect, The Nation, Aspen Journal of Ideas, Social Policy, and Spotlight on Poverty.

Rolf is building a new labor movement, founding organizations like the Fair Work Center, Working Washington, and The Workers Lab. The Fair Work Center is a Seattle-based hub for workers to understand and exercise their legal rights, and also assists in enforcing labor law. Working Washington is a statewide organization fighting for economic justice and workers’ rights in Washington State. The California-based Workers Lab invests in projects that will create the next generation’s labor movement, building economic power for working people at a large scale while developing self-sufficient organizational revenue models.

Rolf is also the founder and board chair of the SEIU 775 Benefits Group, which provides training, health care and retirement benefits to Washington State’s home care workers. The Benefits Group is the largest long-term care workforce development organization in the country and the only organization providing Advanced Registered Apprenticeship training for home care workers. In addition to building career pathways for caregivers, the Benefits Group provides affordable, comprehensive health benefits and the nation’s first pension fund for home care workers.

Born and raised in Cincinnati, OH, Rolf graduated from Bard College and joined SEIU as an organizer in 1991. He lives with his wife in Seattle.
1:00 PM
Lunch Interactive with Tom Kochan

Location: Ballroom (2nd Floor)

Tom Kochan
George Maverick Bunker Professor of Management; Professor, Work and Organization Studies, MIT Sloan School of Management
Thomas Kochan is the George Maverick Bunker Professor of Management, a Professor of Work and Employment Research, and the CoDirector of the MIT Sloan Institute for Work and Employment Research at the MIT Sloan School of Management.
Kochan focuses on the need to update America’s work and employment policies, institutions, and practices to catch up with a changing workforce and economy. His recent work calls attention to the challenges facing working families in meeting their responsibilities at work, at home, and in their communities. Through empirical research, he demonstrates that fundamental changes in the quality of employee and labor-management relations are needed to address America’s critical problems in industries ranging from healthcare to airlines to manufacturing. His most recent book is Shaping the Future of Work (Business Experts Press, 2016).
Kochan holds a BBA in personnel management as well as an MS and a PhD in industrial relations from the University of Wisconsin.
1:40 PM
PANEL: The Case for a Living Wage: What Does it Look Like and How Do We Get There?

Location: Governor's Room (2nd Floor)

After a brief orientation and overview on the meaning of a Living Wage, this panel will showcase a diverse set of actors and their experiences pursuing or advocating for a Living Wage, within the primary context of the United States labor market. From their own perspective, panelists will discuss the motivation, opportunities, and strategies involved in paying a Living Wage, as well as the deep-seated challenges and their vision for moving forward.
Nicholas Ashford
Professor of Technology and Policy, MIT School of Engineering
Nicholas Ashford is Professor of Technology & Policy and Director of the Technology & Law Program at the Massachusetts Institute of Technology, where he teaches courses in Environmental Law, Policy, and Economics; Law, Technology, and Public Policy; and Technology, Globalization, and Sustainable Development. Dr. Ashford is a Faculty Associate of the Center for Socio-technical Research and the Engineering Systems Division in the School of Engineering; the Institute for Work and Employment Research in the Sloan School of Management; and the Environmental Policy Group in the Urban Studies Department. Dr. Ashford is a visiting scientist at the Harvard School of Public Health and teaches intensive courses in sustainable development, and European & Iinternational environmental law at Cambridge University, UK, and at the Cyprus University of Technology.

Dr. Ashford is the coauthor of two recent textbooks/readers: Technology, Globalization, and Sustainable Development: Transforming the Industrial State(2011, Yale University Press) and Environmental Law, Policy and Economics: Reclaiming the Environmental Agenda (2008, MIT Press). He also authored a major policy work for the Ford Foundation, Crisis in the Workplace: Occupational Disease and Injury, (1976, MIT Press). He coauthored four additional books: Public Participation in Contaminated Communities, (2001); Chemical Exposures: Low Levels and High Stakes (second edition 1998, John Wiley Press); Technology, Law and the Working Environment (second edition 1996, Island Press) and Monitoring the Worker for Exposure and Disease (1990, John Hopkins University Press). He has published several hundred articles in peer-reviewed journals and law reviews.

Dr. Ashford was a public member and chairman of the National Advisory Committee on Occupational Safety & Health, served on the EPA Science Advisory Board, and was chairman of the Committee on Technology Innovation & Economics of the EPA National Advisory Council for Environmental Policy and Technology. Dr. Ashford is a Fellow of the American Association for the Advancement of Science and former chair of its Section on Societal Impacts of Science and Engineering. He served as an advisor to the United Nations Environment Programme and is also a member of the editorial board of the Journal of Cleaner Production, the Journal of Environmental Technology and Management, the Journal of Environmental Policy & Governance, andEnvironmental Innovation & Societal Transitions. He has served as co-chair of the US-Greece Council for the Initiative on Technology Cooperation with the Balkans.

Dr. Ashford's research interests include sustainability, trade and environment; regulatory law and economics; the design of government policies for encouraging both technological innovation, and improvements in health, safety and environmental quality; pollution prevention and cleaner/inherently safer production; labor's participation in technological change; and environmental justice. He has developed methodologies for decision-making in the regulation of chemicals and has extensively investigated the effects of regulation on technological innovation in the chemical, pharmaceutical, and automobile industries. Dr. Ashford's research activities include work for the United Nations Environment Programme, the OECD, and the European Union, as well as for U.S. regulatory agencies and the U.S. Office of Technology Assessment.

He holds both a PhD in chemistry and a Law Degree from the University of Chicago, where he also received graduate education in economics.
Peter MacKinnon
President, SEIU Local 509
Peter MacKinnon is a social worker and child protective supervisor with the Massachusetts Department of Children and Families (DCF) and the President of Service Employees International Union (SEIU) Local 509. He holds a Bachelor of Arts degree from the University of Massachusetts Lowell and a Master of Social Work degree from Salem State University.

Peter has worked for DCF for nearly 20 years, beginning as a front-line social worker in Lynn. In 2010, he was elected as Local 509’s DCF Chapter President to represent more than 3,000 frontline social workers. In 2016, Peter was elected as President of Local 509, which improves the working conditions and quality of life of more 20,000 human service workers and educators throughout Massachusetts.

As DCF Chapter President, Peter achieved several key reforms in the Massachusetts child welfare system. Front-line social workers and supervisors now use mobile technology to help with child protective work in the field. Through the union, he also negotiated a new agreement that brings Massachusetts more in line with national standards for safe caseloads. Peter worked side-by-side with a Republican governor to write new policies and made the state a leader in the best practices in child welfare.

As President of Local 509, his union led a historic coordinated bargaining campaign within Massachusetts’ private sector human service agencies. Workers at 26 agencies won major wage increases, some including a $15 an hour minimum wage. Under Peter’s leadership, Local 509 members also gathered over 12,000 signatures to help advance $15/hour minimum wage and paid family and medical leave ballot questions. Local 509 has also negotiated contracts for and currently represents over 3,000 adjunct and full-time faculty at Boston-area colleges and universities, and recently ratified a new contract that offers more pay, more job security, and better working conditions for the more than 8,000 state workers represented by the union.

Peter is strongly committed to good-paying jobs, better contracts, more political power and justice for workers and their families.
Katrina Jazayeri
Owner, Juliet
Katrina Jazayeri is co-owner, with partner chef Joshua Lewin, of Juliet, named one of Bon Appetit’s “50 Best New Restaurants in America.” Born in Queens, New York, to an Iranian father and an American mother who were brought together by food, she saw firsthand its power to create relationships, memories, and lasting connections. At 26 years old, Katrina was awarded one of 19 Eater Young Guns Awards in 2016, and was named one of Zagat’s “30 under 30” in 2014. Juliet is Boston's first tip-free restaurant. Katrina and Josh apply their commitment to social justice to their business to create a supportive work environment, featuring a profit-sharing model in favor of the traditional restaurant wage structure.
MODERATOR Mimi Turchinetz
Assistant Deputy Director, Boston Office of Financial Empowerment
Mimi Turchinetz, Esq., is the Assistant Deputy Director of Mayor Marty Walsh’s Office of Financial Empowerment and the Director of the Boston Tax Help Coalition, formerly the Boston Earned Income Tax Credit (EITC) Coalition. An attorney who received her Juris Doctor from the New England School of Law and a BA from University of Massachusetts at Amherst, Ms. Turchinetz is an advocate and economic justice professional who is committed to equity and community empowerment. Attorney Turchinetz has served the Commonwealth of Massachusetts as an Assistant District Attorney in Suffolk County and Staff Counsel to the Massachusetts Senate for the Joint-Committee on Insurance. She was appointed by Governor Deval Patrick to serve as a Commissioner on the Massachusetts Asset Development Commission.

As the Director of the Boston Tax Help Coalition she has guided a partnership of community-based organizations and non-profits, members of the business community, federal regulators, and government agencies since 2001. Since its founding, the tax coalition has prepared more than 150,000 free tax returns, generated more than $250 million in tax refunds and credits, and recruited and trained thousands of volunteers.

Ms. Turchinetz understands that real change occurs both on an individual level, as well as through policy and advocacy which can lead to systems change. As an advocate, she has championed fair tax policy in Massachusetts, where she helped lead a decade long campaign to increase the state Earned Income Tax Credit, resulting in an increase in 2015 from15% to 23% of the federal EITC. She has engaged in numerous local, state and federal advocacy campaigns, representing low and moderate-income Americans on behalf of affordable housing, equitable tax policy and social and racial issues of justice and equality.
1:40 PM
PANEL: Worker Voice in the 21st Century: How Workers & Business Can Co-Create Value

Location: Endicott-Bradstreet Room (2nd Floor)

Explore how new forms of organizing are transforming business from the outside. Discuss new tactics for organizing, what works / what hasn’t, what’s changed about organizing, and how technology is changing the way workers (and other stakeholders) organize and make change. Attendees will come away with a better understanding of how workers can engage employers and other stakeholders effectively.
Abhi Adhikari
Founder, Workership
Abhi is the co-founder and CEO of Workership, an online platform that enables workers to bring their collective
voice to the forefront and advocate effectively for their needs. Previously, Abhi founded a startup incubator for
young entrepreneurs in Central Asia, served as a Kiva Fellow, and worked as an Associate at BlackRock. Abhi
graduated with a joint MBA/MPA degree from Stanford Graduate School of Business and Harvard Kennedy
School. He also graduated from Carleton College with a degree in Physics and Computer Science.
Brian Lang
President, UNITE HERE Local 26
Brian Lang has been President of UNITE HERE Local 26 since 2011. The union has grown to 10,000 hospitality, hotel, food service, airport, and concessions workers in Boston and Rhode Island. Brian has more than 35 years experience in the labor movement including as a Bellman at the Sheraton Boston and as the Chief Shop Steward at the now-closed Colonial meatpacking plant in Boston.

Brian worked with Harvard dining hall workers who held a 22-day strike that garnered national attention in 2016 and has overseen a period of unprecedented organizing growth for the union.

In 2015 Massachusetts Governor Charlie Baker appointed Brian to the 5-person Fiscal and Management Control Board of the Massachusetts Bay Transit Authority (MBTA). Brian also sits on the Massachusetts Gaming Policy Advisory Committee. In addition, he is a Vice President of the 290,000-member international union UNITE HERE.

In 2017, Boston Magazine named Brian one of the 21 Most Powerful People in Boston Business.
Neil Gladstein
Director, Strategic Resources Department, International Association of Machinist & Aerospace Workers (IAM)
Neil has been with the International Association of Machinist & Aerospace Workers (IAM) since1996 and Director of its Strategic Resources Department since 2006.  He has been active in the labor movement for over 35 years.
 
His education includes a Master of Science in Labor Studies from the University of Massachusetts and a
Bachelor of Science in Economics from the Wharton School of Business at the University of Pennsylvania.  Neil
has been a Chartered Financial Analyst (CFA) since 1997.
 
Neil has a wide range of responsibilities, such as assisting IAM officers, staff, and lodges with information and
advice for use in bargaining, organizing and politics.  Areas of expertise include finance, labor costs, employee
benefits, and economics.  Neil participates in negotiations, makes presentations at IAM conferences, helps
teach classes at the Winpisinger Center, and manages the Strategic Resources Department at Grand Lodge.
MODERATOR Barbara Dyer
Senior Lecturer and Executive Director, MIT Sloan Good Companies, Good Jobs Initiative
Barbara Dyer is a Senior Lecturer at the MIT Sloan School of Management and Executive Director of the Good Companies, Good Jobs Initiative at MIT Sloan School. Dyer focuses her attention at the intersection of people, profit, and technology. As Executive Director of the Good Companies, Good Jobs Initiative within Sloan’s Institute for Work and Employment Research (IWER), Dyer is working to facilitate the cross-fertilization of ideas about making work work for everyone in the 21st century.

Prior to joining the MIT faculty, Ms. Dyer was president and CEO of The Hitachi Foundation. Under her leadership, the Foundation was an influential force in bringing focus to the role of business in society. She was instrumental in shaping major national collaborative philanthropic initiatives that received high honors proffered by the Council on Foundations, including the Critical Impact and the Distinguished Grantmaker awards.

Ms. Dyer’s extensive career in public policy included serving as Special Assistant to the Secretary of the United States Department of the Interior; Director of Policy Studies with the Council of Governors’ Policy Advisors, an affiliate of the National Governors’ Association; Deputy Executive Director of the Western Regional Office of the Council of State Governments; and founding director of the National Academy of Public Administration’s Alliance for Redesigning Government. Earlier in her career she served as executive director of a community nonprofit organization in Alameda County, California and helped to launch an experimental school within a public high school as a teacher in Worcester, Massachusetts.

Ms. Dyer has been a Trustee of Clark University and was a member the American University School of Public Affairs Dean’s Advisory Council. She also co-founded and was the first Chair of the National Fund for Workforce Solutions. She is a graduate of Clark University and the John F. Kennedy School of Government’s Program for Senior Executives in State and Local Government.
1:40 PM
PANEL: Success Story: Activists and Businesses Raising the Standards for Agricultural Workers

Location: Winthrop-Leverett Room (2nd Floor)

Described as one of the “most important social-impact success stories of the past century” by the Harvard Business Review, this fireside chat will focus on the Fair Food Program, forged by the Coalition of Immokalee Workers in partnership with companies such as Whole Foods Market, Walmart, Yum Brands, and many more. In this panel, an activist and agricultural worker will be in conversation with a VP from Compass Group to discuss the challenges and opportunities in improving labor standards for agricultural workers.
Gerardo Reyes-Chavez
Farmworker, Organizer, Coalition of Immokalee Workers
GERARDO REYES CHAVEZ is a key leader of the Coalition of Immokalee Workers (CIW). Mr. Reyes is a farmworker himself and has worked in the fields since age 11, first as a peasant farmer in Zacatecas, Mexico and then in the fields of Florida picking oranges, tomatoes, blueberries, and watermelon. Mr. Reyes has worked closely with consumer allies to organize national actions -- renowned for their creativity and effectiveness -- designed to bring pressure on the large retail purchasers of Florida produce to join the Fair Food Program. He speaks publicly about the Fair Food Program at events across the country, such as the Harvard Law School Labor and Worklife Program Convening on Farm Labor Challenges and the Interfaith Council on Corporate Responsibility’s Multi-stakeholder Roundtable on Ethical Recruitment. As part of the implementation of the Fair Food Program, Mr. Reyes and his colleagues conduct workers’ rights education in the fields on all farms participating in the program. Mr. Reyes also receives complaints of abuses in the fields, manages wage theft claims, and assists in the investigation of cases of modern-day slavery when they arise.
Cheryl Queen
VP, Communications & Corporate Affairs, Compass Group
Cheryl Queen is responsible for communication and corporate affairs for Compass Group, the largest food and support services company in North America, with 2017 annual revenue of $17 billion and 250,000 associates. In 2016 Compass was named to Fortune’s 50 Companies that Change the World.

Cheryl is former Chairman, Board of Advisors for the Center for Environmental Farming Systems, a partnership between NC State University, NC A&T University and the NC Department of Agriculture. She is a member of the Farm Foundation Roundtable, and serves on the board of Global Animal Partnership (GAP.)

In 2010 she received the Cesar Estrada Chavez Award from the American Association for Affirmative Action for work with Compass and the Coalition of Immokalee Workers to craft a Code of Conduct for Suppliers and an agreement to pay farmworkers a premium. She is a board member of the Fair Food Standards Council.

She has spoken at SXSW and FoodCon, and often speaks on behalf of Fair Food including at the White House; the Robert F. Kennedy Center for Human Rights Compass Conference; Clinton Global Initiative; and the United Nations Conference on Business and Human Rights.

A native of Atlanta, Cheryl graduated from Oglethorpe University and did post-graduate work at University of Georgia and University of North Carolina.
MODERATOR Eric Woods
Founder, Paladin Ventures
Eric Woods is the founder of Paladin Ventures, a firm dedicated to identifying and assisting entrepreneurs and emerging businesses in need of strategic planning, business development, operational execution, brand management and investment capital across a variety of industry sectors. He is also the founder & CEO of VerdeBrands, a first of it’s kind maker of liquid fertilizer derived from organic-certified vegetative waste and optimized for hydroponic systems.
Previously, Eric was a co-founder of as well as Bitty Foods, America’s first protein enriched baked goods company powered by cricket powder, the founding Chief Operating Officer of UPTOWN Magazine, the first upscale lifestyle magazine directed towards African Americans, a co-founder of Harlem Vintage, a wine boutique, and Nectar Wine Bar, both of which were the first of their kind in Harlem. He was also Chief Financial Officer of NuAmerica Agency, a multi-cultural marketing and advertising firm whose clients included BET Networks, Pepsi, Allied Domecq, Kobrand and Oster Products.

Eric has worked at JP Morgan and Goldman Sachs. He is a graduate of Georgetown University and holds a Masters in Business Administration from Columbia University’s Graduate School of Business.
2:40 PM
Improving Job Quality Through Public Policy: Perspectives from the Private and Public Sectors

Location: Ballroom (2nd Floor)

While many companies are at the forefront of promoting good jobs, the private sector alone cannot create the structural change our society needs. Policymakers and advocates must also play a crucial role in promoting job quality. Through this panel, we will learn about effective strategies to partner across the private and public sectors to achieve “wins” for workers such as paid sick days, fair scheduling, and robust benefits.
Ben Olinsky
Vice President, Center for American Progress
Ben Olinsky is the senior vice president of Policy and Strategy at American Progress. He rejoined American Progress after serving as the special assistant to the president for labor and workforce policy under former President Barack Obama. At the White House, Olinsky helped craft the president’s agenda for labor and employment issues, including raising wages, expanding worker voice, protecting worker safety and health, advancing equal pay, combating discrimination, promoting paid leave, and creating pathways to jobs and opportunity. He coordinated federal efforts to update overtime protections and led the development and implementation of executive actions to raise wages, expand paid leave, and improve labor standards for federal contractors and employees. Olinsky was previously a senior fellow at American Progress, where he led the Middle-Out Economics project, researching and publishing policies to strengthen the middle class and reduce income inequality. Before his time at the White House and American Progress, Olinsky served as the legislative director for Sen. Al Franken (D-NY) and as the senior economic adviser for the late Sen. Ted Kennedy (D-MA).
Sharon Block
Executive Director, Harvard Law School Labor and Worklife Program
Sharon Block is the Executive Director of the Labor and Worklife Program at Harvard Law School. The Labor and Worklife Program is Harvard’s forum for research and teaching on the world of work an dits implications for society. Located at Harvard Law School, the LWP brings together scholars and policy experts from a variety of disciplines to analyze critical labor issues in the law, economy and society. Prior to coming to Harvard Law School in 2016, she was the Principal Deputy Assistant Secretary for Policy at the U.S. Department of Labor and Senior Counselor to the Secretary of Labor.

For twenty years, Block has held key labor policy positions across the legislative and executive branches of the federal government. Early in her career she worked as an attorney at the National Labor Relations Board, and returned to the NLRB in 2012 when she was appointed to serve as a member of the Board by President Obama. She was senior labor and employment counsel to the Senate Health, Education, Labor and Pensions Committee under Senator Edward Kennedy, playing a central role in the debate over the Employee Free Choice Act, the Mine Improvement and New Emergency Response Act, Protecting America’s Workers Act, and other major legislation related to collective bargaining, occupational safety and health, pay equity and workplace standards.

She has held senior positions in the U.S. Department of Labor throughout her career. Recently, as head of the policy office at the Department of Labor, Block hosted - with Wage and Hour Administrator David Weil and Open Societies Foundation's Ken Zimmerman - the Department's three-day symposium on the Future of Work. The symposium brought together a wide array of thought leaders to address how changes in labor markets and business models have impacts on key issues such as enforcement, labor standards, workforce development, employee benefits, and data in the U.S. and around the world.

While serving in the Obama White House as Senior Public Engagement Advisor for Labor and Working Families, Block led the historic White House Summit on Worker Voice, which explored ways for workers to fully participate in their economic future. At the President's direction, Block also conducted a series of regional worker voice summits across the country.

Block serves on a number of labor-related board and advisory committees, including as a board member of the National Employment Labor Project, advisory committee member for the Harvard T.H. Chan School of Public Health, Education and Research Center, member of the Economic Policy Institute Perkins Project Advisory Committee, member of the Massachusetts Attorney General Labor Advisory Committee and member of the Higher Quality Jobs Advisory Council of the Federal Reserve Bank of Boston. In addition, she is a frequent contributor to Democracy Magazine’s Briefing Book blog and OnLabor.org.

Block received her B.A. from Columbia University and her J.D. from Georgetown University Law Center, where she received the John F. Kennedy Labor Law Award.
Vicki Shabo
VP Workplace Policies and Strategies, National Partnership for Women and Families
Vicki Shabo is vice president at the National Partnership for Women & Families and is one of the nation's leading experts on paid family and medical leave, paid sick days and the workplace policy advocacy landscape. She previously served for more than four years as the organization's director of work and family programs. Shabo is responsible for the strategic direction of the National Partnership’s work to promote fair and family friendly workplaces and leads the organization’s work on paid family and medical leave, paid sick days, expansion and enforcement of the Family and Medical Leave Act, workplace flexibility, fair pay and pregnancy discrimination. She serves as a contact on workplace policy issues for key national allies, researchers, businesses and state and local advocates and has been quoted in the New York Times, Washington Post, Associated Press, USA Today, CNN and MSNBC, among other outlets.

Shabo brings a unique background in law and politics to her work: Prior to joining the National Partnership in 2010, she practiced law in the litigation department at WilmerHale, a large international law firm. Before embarking on a legal career, she worked with both Celinda Lake and Harrison Hickman, serving as a pollster and political strategist to political candidates, ballot campaigns, advocacy organizations and media outlets. Through this work, she developed research and communications expertise on issues of particular concern to women. Shabo's earlier professional experience includes a stint with the U.S. House of Representatives Judiciary Committee.

Shabo graduated summa cum laude with a Bachelor of Arts in politics and American studies from Pomona College, and holds a Master of Arts in political science from the University of Michigan. She earned her law degree with high honors from the University of North Carolina, where she served as editor in chief of the North Carolina Law Review. After law school, she clerked for the Honorable Michael R. Murphy on the U.S. Court of Appeals for the Tenth Circuit in Salt Lake City.
Jesse Mermell
PRESIDENT, The Alliance for Business Leadership
Jesse Mermell joined the Alliance for Business Leadership as President in January of 2015, having previously served as a member of Governor Deval L. Patrick’s senior staff. As Governor Patrick’s Communications Director, Mermell was responsible for communications strategy and for overseeing the press operations of the Governor’s office.

Mermell is the former State Director of the Massachusetts Association for the Blind and Visually Impaired. She has also held positions as the Vice President for External Affairs at Planned Parenthood League of Massachusetts, and as the Executive Director of FairTest and of the Massachusetts Women’s Political Caucus.

Mermell is an active community member, having been elected to the Brookline Board of Selectmen in 2007 and serving until 2013. Upon her election she became the youngest Selectman in the history of Brookline, and created a female majority on the Board for the first time since the Town’s founding in 1705. Mermell is also a former Brookline Library Trustee and Town Meeting Member.
MODERATOR Holly Fechner
Partner, Covington & Burling LLP
Holly Fechner is an Adjunct Lecturer in Public Policy, is a Partner at Covington & Burling LLP. Named a top lobbyist by The Hill, Ms. Fechner manages teams that handle public policy, government affairs and regulatory matters for clients in Washington, DC and around the world. Prior to joining Covington in 2007, Fechner was Policy Director for Senator Edward M. Kennedy (D-Massachusetts). In that position, she developed policy initiatives, legislation and campaigns on a broad range of issues, including the economy, health care, employment, education, retirement policy, and civil rights. She was also Chief Labor & Pensions Counsel for the Senate Health, Education, Labor & Pensions Committee. Ms. Fechner served as chief negotiator on legislation to reform the private pension system; increase the federal minimum wage; extend and reform unemployment insurance benefits; prevent genetic discrimination in health care and employment, and numerous other bills. She drafted the nation’s first paid sick days bill, which has served as a model for many states and municipalities. Fechner is Chair of the Board of the Institute for Women’s Policy Research and an appointed Member of the Maryland State Higher Education Labor Relations Board.
3:45 PM
Closing Keynote: Fireside chat with Doug Rauch

Location: Ballroom (2nd Floor)

The closing keynote will be a fireside chat with Doug Rauch moderated by Bruce Kohl.
Doug Rauch
Founder/President, Daily Table
Doug is the founder/President of Daily Table, an innovative, nonprofit retail store bringing affordable nutrition to the food insecure by recovering the excess, wholesome food from growers, manufacturers and retailers to provide both ready-to-eat meals and basic groceries at prices that everyone can afford. They currently have two stores in Boston, MA.

Doug spent 31 years with Trader Joe's Company, the last 14 years as a President, helping grow the business from a small chain in Southern California, to a nationally acclaimed retail success story. He developed their prized buying philosophy, their unique private label food program, and wrote and executed the Business Plan for expanding Trader Joe’s nationally.

He graduated from Trader Joe’s in 2008.

From 2011 through June, 2017, Doug was CEO of Conscious Capitalism Inc., a nonprofit organization dedicated to elevating humanity through business; he’s is also a Trustee at Olin College of Engineering; on the Board of Overseers at WBUR; and serves on the board of several for-profit and non-profit companies.

Doug received his Executive M.B.A. from the Drucker School of Management, Claremont University. He also was a recent Senior Fellow at Harvard University where he hatched the idea of Daily Table.
MODERATOR Bruce Kohl
Senior Producer, Digital, WGBH
Bruce Kohl is a Boston-based producer and writer with a breadth of media experience encompassing digital, print, radio, and television. Currently, Kohl leads the digital team for WGBH’s MASTERPIECE, the top-rated PBS drama series, where he’s spearheaded digital content for hit shows including Victoria, Poldark, Downton Abbey and Sherlock. As a journalist focused on entrepreneurship, Kohl worked for inc.com, and the Boston Herald, covering areas such as personal/professional development and business planning. Previously, Kohl spent a decade producing radio shows for a number of Boston-area radio outlets, including Bloomberg Business Radio. He is a co-founder of OutBreath, Boston’s LGBT Buddhist meditation sangha, and has worked extensively with HIV charities.
4:30 PM
Closing Remarks: Jason Jay

Location: Ballroom (2nd Floor)

Jason Jay
Senior Lecturer and Director, SUSTAINABILITY INITIATIVE, MIT Sloan School of Management
Jason Jay is a Senior Lecturer at the MIT Sloan School of Management and Director of the Sustainability Initiative at MIT Sloan. His research focuses on how people navigate the tensions between personal, business, and social goals in sustainability efforts. His first book is Breaking Through Gridlock: The Power of Conversation in a Polarized World and he has published articles in the Academy of Management Journal and California Management Review. He teaches courses on strategy, innovation, and leadership for sustainable business at MIT, and engages students and alumni in hands-on projects with leading companies and organizations. Prior to MIT, Jason was a management consultant for Dialogos International, where he consulted on leadership development and organizational change for major international corporations and NGO's including BP and the World Bank. Jason holds a Ph.D. in Organization Studies from the MIT Sloan School of Management, and an AB and M.Ed from Harvard University. He lives in Newton, Massachusetts.
4:45 PM
Networking Reception

Location: Scholars, 25 School St, Boston, MA 02108

Join us at Scholars for a networking reception!
http://www.scholarsbostonbistro.com
Friday 9 March 2018
8:00 AM
Registration / Breakfast

Location: Ballroom (2nd Floor)

9:00 AM

Welcome & Opening Remarks: Jason Jay and Tom Kochan

Location: Ballroom (2nd Floor)

READ MORE »
9:15 AM

Opening Keynote: Zeynep Ton

Location: Ballroom (2nd Floor)

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10:00 AM

Founding Your Company on Good Jobs: A fireside chat with Managed by Q

Location: Governor's Room (2nd Floor)

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PANEL: Employee Training: Evolving Skills in a Fast-Changing Environment

Location: Endicott-Bradstreet Room (2nd Floor)

READ MORE »

PANEL: Data and Measurement: Data As a Tool For Becoming a High-Road Employer

Location: Winthrop-Leverett Room (2nd Floor)

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11:00 AM

PANEL: Spotlight on Good Jobs in Retail & Hospitality

Location: Governor's Room (2nd Floor)

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PANEL: The Business Case for Inclusive Hiring: Connecting People with Barriers to Employment to Quality Jobs

Location: Winthrop-Leverett Room (2nd Floor)

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12:00 PM
Lunch

Location: Ballroom (2nd Floor)

12:20 PM

Lunch Keynote: David Rolf

Location: Ballroom (2nd Floor)

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1:00 PM

Lunch Interactive with Tom Kochan

Location: Ballroom (2nd Floor)

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1:40 PM

PANEL: The Case for a Living Wage: What Does it Look Like and How Do We Get There?

Location: Governor's Room (2nd Floor)

READ MORE »

PANEL: Worker Voice in the 21st Century: How Workers & Business Can Co-Create Value

Location: Endicott-Bradstreet Room (2nd Floor)

READ MORE »

PANEL: Success Story: Activists and Businesses Raising the Standards for Agricultural Workers

Location: Winthrop-Leverett Room (2nd Floor)

READ MORE »
2:40 PM

Improving Job Quality Through Public Policy: Perspectives from the Private and Public Sectors

Location: Ballroom (2nd Floor)

READ MORE »
3:45 PM

Closing Keynote: Fireside chat with Doug Rauch

Location: Ballroom (2nd Floor)

READ MORE »
4:30 PM

Closing Remarks: Jason Jay

Location: Ballroom (2nd Floor)

READ MORE »
4:45 PM

Networking Reception

Location: Scholars, 25 School St, Boston, MA 02108

READ MORE »


Session descriptions


Welcome & Opening Remarks: Jason Jay and Tom Kochan

Location: Ballroom (2nd Floor)

Jason Jay
SENIOR LECTURER AND DIRECTOR, SUSTAINABILITY INITIATIVE, MIT Sloan School of Management
Jason Jay is a Senior Lecturer at the MIT Sloan School of Management and Director of the Sustainability Initiative at MIT Sloan. His research focuses on how people navigate the tensions between personal, business, and social goals in sustainability efforts. His first book is Breaking Through Gridlock: The Power of Conversation in a Polarized World and he has published articles in the Academy of Management Journal and California Management Review. He teaches courses on strategy, innovation, and leadership for sustainable business at MIT, and engages students and alumni in hands-on projects with leading companies and organizations. Prior to MIT, Jason was a management consultant for Dialogos International, where he consulted on leadership development and organizational change for major international corporations and NGO's including BP and the World Bank. Jason holds a Ph.D. in Organization Studies from the MIT Sloan School of Management, and an AB and M.Ed from Harvard University. He lives in Newton, Massachusetts.


Tom Kochan
GEORGE MAVERICK BUNKER PROFESSOR OF MANAGEMENT; PROFESSOR, WORK AND ORGANIZATION STUDIES, MIT Sloan School of Management
Thomas Kochan is the George Maverick Bunker Professor of Management, a Professor of Work and Employment Research, and the CoDirector of the MIT Sloan Institute for Work and Employment Research at the MIT Sloan School of Management.
Kochan focuses on the need to update America’s work and employment policies, institutions, and practices to catch up with a changing workforce and economy. His recent work calls attention to the challenges facing working families in meeting their responsibilities at work, at home, and in their communities. Through empirical research, he demonstrates that fundamental changes in the quality of employee and labor-management relations are needed to address America’s critical problems in industries ranging from healthcare to airlines to manufacturing. His most recent book is Shaping the Future of Work (Business Experts Press, 2016).
Kochan holds a BBA in personnel management as well as an MS and a PhD in industrial relations from the University of Wisconsin.


Opening Keynote: Zeynep Ton

Location: Ballroom (2nd Floor)

Zeynep Ton
ADJUNCT ASSOCIATE PROFESSOR, OPERATIONS MANAGEMENT; CO-FOUNDER AND PRESIDENT, GOOD JOBS INSTITUTE, MIT Sloan School of Management
Zeynep Ton is an adjunct associate professor in the Operations Management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. She is also the Co-Founder and President of the Good Jobs Institute, whose mission is to help companies thrive by creating good jobs. She previously spent seven years on the faculty at Harvard Business School.

Zeynep’s research explores how organizations can design and manage their operations in a way that satisfies customers, employees, and investors simultaneously. Her research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, CNN, and NPR.

Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the US on a volleyball scholarship from the Pennsylvania State University. She received her BS in Industrial and Manufacturing Engineering there and her DBA from the Harvard Business School.


Founding Your Company on Good Jobs: A fireside chat with Managed by Q

Location: Governor's Room (2nd Floor)

Managed by Q is an office management company founded in 2014 to support office operations, including cleaning, maintenance, administration, IT, security, and supplies. From the beginning, Managed by Q was committed to implementing "The Good Jobs Strategy" by hiring and empowering their workers (or "operators"). In this panel, we will explore the decision by Managed by Q to employ their Operators instead of using a gig economy model. Aamir will discuss the origin story of Managed by Q, what makes the company's model successful, and what challenges his team faces running the operational day to day of Q Services (the company's in-house office management division).

Aamir Sarwar
VP SERVICES, Managed by Q
Aamir Sarwar leads Managed by Q's service company, Q Services. He manages over 700 people who provide thousands of companies with office services, including market-leading cleaning, porter, maintenance, and administrative support. He applies the good jobs strategy to Q Services' operational decisions, and recently the business unit became nationally profitable. Aamir was one of Managed by Q's first employees, and built out its first mature business in office cleaning. Prior to Q, Aamir worked as a consultant at Oliver Wyman, where he worked with the firm's telecoms and technology clients to identify operational cost efficiencies and improve customer satisfaction and retention. Aamir attended Northwestern University and majored in Economics and Political Science.


MODERATOR Sarah Kalloch
EXECUTIVE DIRECTOR, GOOD JOBS INSTITUTE, MIT Sloan School of Management
Sarah Kalloch is Executive Director of the Good Jobs Institute, whose mission is to help companies thrive by creating good jobs. She builds co-learning partnerships with companies looking to implement the Good Jobs Strategy and creates tools and resources to inspire and guide any organization that wants to transform from bad jobs to good jobs. Sarah previously spent more than a decade working in international development and human rights at Oxfam America and Physicians for Human Rights. Sarah graduated magna cum laude with a degree in Social Studies from Harvard. She received her MBA from MIT Sloan School of Management, where she received the MIT Sustainability Certificate, was managing co-director of the MIT Sustainability Summit and won the Seley Scholarship for leadership, community contribution, and academic achievement.


PANEL: Employee Training: Evolving Skills in a Fast-Changing Environment

Location: Endicott-Bradstreet Room (2nd Floor)

In the face of a rapidly evolving labor landscape, matching workers with demand can sometimes feel like chasing a moving target. This panel will discuss innovative solutions to support employee training, including internal and industry-wide perspectives. The panel includes speakers from private and public sectors to analyze what's worked, what hasn't, and how to move forward.

Joan Abbot
ASSISTANT DIRECTOR, BEST Hospitality Training
Joan Abbot is Assistant Director of BEST Hospitality Training, a non-profit workforce development education program focused on the hospitality industry. BEST partners with UNITE HERE Local 26, the hotel and restaurant workers union, and its signatory employers. BEST provides both incumbent worker training (as part of the Local 26 education and training benefit) and job seeker training (funded by city, state, and private grants) to move people into these good jobs. By working closely with employers who provide quality, career jobs in a growing industry, BEST is able to further it’s mission: to provide individuals the education, skills & training to excel in the hospitality industry and in their personal lives.

At BEST, Joan helps role out new initiatives and oversees data management as well as the incumbent worker education program. Joan was instrumental in developing what is now BEST’s DOL-registered Housekeeping Pre-Apprenticeship job seeker training. She has over 20 years of experience as an ESOL teacher, teacher trainer and supervisor both in the U.S. and abroad (Sudan and Thailand). A Carleton graduate, she has an M.Ed. in Administration, Planning and Social Policy from the Harvard Graduate School of Education. Joan earned a certificate in Non-Profit Management and Leadership from Boston University and completed LeadBoston’s experiential executive program. She is a member of the Massachusetts Workforce Training Fund Advisory Board.


Francisco Rodriguez
MANAGER, INTEGRATED ROBOTICS, DeLaval North America
Born and raised as a farmer in the beautiful mountains of Colombia.
Grown as a dairy entrepreneur.
Educated as a Doctor of Veterinary Medicine and Strategic Marketing Specialist.
Today, positioned as a global robotic farming consultant and Robotics business manager for DeLaval North America.
Francisco has been involved in the development and management of robotic dairies in North America, Latin America, Europe and Oceania. Author of multiple articles and blogs. Francisco and his wife Sofia reside in Chicago, IL where they enjoy the mix of Midwest farming and downtown living!


Rya Conrad-Bradshaw
SENIOR DIRECTOR, GRADS OF LIFE, Year Up
Rya Conrad-Bradshaw is Senior Director at Grads of Life, a employer-facing initiative incubated
at Year Up, a training organization focused on closing the Opportunity Divide. She works with
employers to help them build innovative sector-specific talent pipelines inclusive of Opportunity
Youth, and scalable solutions to enable implementation across markets. Prior to joining Grads of
Life, she was VP, Managing Director at Fullbridge, a venture-backed career readiness ed tech
company, where she led the US business and build partnerships with higher ed, corporations, and
government. As a former consultant with McKinsey & Company, Rya focused on organizational
learning and go-to- market strategy in retail organizations. Rya has experience in international
non-profit strategy and innovation across sectors. She is a graduate of MIT Sloan, the Courtauld
Institute of Art, and the University of Pennsylvania.


Audrey Lum
CHIEF OF CLINICAL SERVICES, Union Health Care NYC
Audrey Lum is Chief Clinical Officer at the Union Health Center, overseeing quality improvement and innovative projects. Under her leadership the Center achieved and maintains NCQA recognition as a Level 3 PCMH since 2010. She has been a primary contributor to the Center's medical assistant curriculum and training of health coaches which has led to the success of team-based care and creating a career ladder for medical assistants at the Center. She was a contributing author to the practice profile Transforming the Role of Medical Assistants in Chronic Disease Management; Health Affairs, May 2010. Ms. Lum has conducted workshops and presented on this topic for the Institute for Healthcare Improvement (IHI), The Center for the Health Professions at UCSF, Patient-Centered Primary Care Collaborative (PCPCC), New York City Health and Hospital Corporation and The California Health Care Safety Net Institute. She holds a BSN from City University of New York Hunter Bellevue and MPA from New York University Wagner School of Public Health.


MODERATOR Faris Natour
DIRECTOR OF HUMAN RIGHTS & BUSINESS INITIATIVE, UC Berkley Center for Responsible Business
Faris Natour is an internationally recognized expert with over fifteen years of experience working at the intersection of business and human rights. As Principal of Article One, Faris advises corporate and institutional clients across sectors and regions on human rights strategy and management with the aim of embedding human rights throughout business and institutional operations. Faris also leads the Human Rights and Business Initiative at the Center for Responsible Business at the Haas School of Business, UC Berkeley, where he teaches courses on business and human rights and drives research and collaboration among business and stakeholders to address critical human rights challenges.

Faris focuses on developing and implementing corporate human rights strategies through due diligence, training, engagement and research. He has played a leading role in developing and implementing human rights strategies at companies such as Microsoft, Gap, Barrick, Johnson & Johnson, Best Buy, Hasbro, Rio Tinto, Telenor, Toyota, Diageo, and Teck Resources. Faris has led corporate human rights projects in countries including Belgium, Brazil, Canada, China, Denmark, France, Guatemala, Japan, Myanmar, Norway, Saudi Arabia, UK and USA.
Before co-founding Article One, Faris spent 10 years at Business for Social Responsibility (BSR) where he led BSR's global human rights practice as Managing Director. In addition to advising companies on human rights strategy and management systems, Faris established and led the BSR Human Rights Working Group, a group of over 30 multinational companies collaborating on implementing the UN Guiding Principles on Business and Human Rights. Faris has also worked at Calvert Investments, where he was responsible for investment analysis of corporate human rights performance. A German national, he has also worked at Human Rights Watch and at the European Commission Delegation in Washington, D.C.

Faris has partnered with and advised a wide range of government agencies, multi-lateral institutions, and international organizations, including UN OCHA, the UN Global Compact, the U.S. State Department, the OECD US National Contact Point, the World Bank Group, and USAID.
Faris received an LL.M. in International Law with highest honors from George Washington University Law School, and a law degree from Universitaet Regensburg, Germany. He is a member of the World Economic Forum’s Global Agenda Council on Human Rights, the OECD US National Contact Point’s Stakeholder Advisory Board, and the Advisory Panel for the Business and Human Rights Journal (Cambridge University Press).


PANEL: Data and Measurement: Data As a Tool For Becoming a High-Road Employer

Location: Winthrop-Leverett Room (2nd Floor)

How does data collection and subsequent reporting affect a company's motivation to provide good jobs (be a high-road employer)? What are the business implications of gathering data and reporting on it to external stakeholders?

Tom Woelfel
DIRECTOR, PCV INSIGHT, Pacific Community Ventures
Tom Woelfel is the Director of PCV Insight – Pacific Community Ventures’ global research and consulting
practice in impact investing. In this role, Tom manages PCV InSight’s research and consulting services for
prominent institutional investors, corporations, foundations, fund managers, and CDFIs. Tom leads
PCV’s field-building research focused on impact measurement and management, advancement of
quality job creation, and the role of public policy in impact investing. Prior to joining PCV, Tom served as
an Associate at Development Planning and Financing Group, where he advised clients on real estate
development projects and worked with developers and municipalities on a wide-range of development-
related issues. Prior to his work at DPFG, Tom worked for the Federal Office of the California Governor
where he conducted federal policy research on issues of importance to the State of California. Tom
serves on the foundation research committee of The Forum for Sustainable and Responsible Investment
(US SIF), a US membership association for professionals, firms, institutions and organizations engaged in
sustainable and responsible investing. He holds a BS with honors in Managerial Economics from the
University of California, Davis.


Amanda Kizer
GIIRS MANAGER, B-Lab

Amanda Kizer manages the GIIRS Impact Ratings program and product development for B Lab, a non-profit organization dedicated to using the power of business as a force for good. GIIRS is the best in class rating system used by investors to measure and manage the impact of their portfolio. In her current role, Ms. Kizer also supports the development and expansion of B Analytics - the world’s largest database of private sector impact data.

Prior to joining B Lab, Amanda worked for the U.S. Department of State, where she led economic and energy policy development for the Bureau of Western Hemisphere Affairs. Ms. Kizer started her career as a Presidential Management Fellow at the U.S. Small Business Administration working to expand entrepreneurship opportunities and services to women, veterans, and young people.

Ms. Kizer earned a Master of Arts in Nonprofit Management from the Milano School of International Affairs, Management, and Urban Policy at the New School, and graduated cum laude from Cornell University.


Clara Brenner
MANAGING PARTNER, Urban Innovation Fund
Clara is co-founder and Managing Partner of the Urban Innovation Fund, a venture capital firm that invests in the future of cities. The fund provides seed capital and regulatory support to entrepreneurs solving our toughest urban challenges – helping them grow into tomorrow’s most valued companies.

Clara previously co-founded Tumml, an urban ventures accelerator. During the last four years, Tumml has incubated 38 startups. 71% of Tumml's startups have a woman or person of color on the founding team. In 2014, Forbes listed her as one of its “30 Under 30” for Social Entrepreneurship. Clara’s work energizing urban entrepreneurship has been featured in numerous press outlets, including Forbes, TechCrunch, and the Silicon Valley Business Journal, among others. Clara earned her MBA from MIT Sloan and her BA from NYU.


MODERATOR Alison Omens
MANAGING DIRECTOR, PROGRAMS AND STRATEGIC ENGAGEMENT, Just Capital
Alison Omens is the Managing Director of Programs and Strategic Engagement at JUST Capital. She oversees JUST Capital’s program and issue-related work, partnerships, and strategic engagement with companies, investors, foundations, and non-profits. Alison was most recently Advisor for Private Sector Engagement to U.S. Secretary of Labor Tom Perez, where she managed the inclusive capitalism strategy for the Secretary and the Obama Administration. She was also responsible for engagement on the Department’s future-of-work efforts and its ESG investing guidance. Previously, she was a Senior Advisor and Vice President at Outreach Strategies, a mission-driven energy and environmental strategic communications firm and the Director of Media Outreach for the AFL-CIO.

Alison is on the Board of Directors of JobsFirstNYC, a non-profit that expands opportunities for out-of-work and out-of-school youth and is on the Advisory Council of LitWorld, a non-profit that promotes youth literacy through storytelling. She is also the co-founder of Smash Squad, a network for professional women focused on doing well by doing good. Alison received a master of public administration degree from the Harvard Kennedy School and a B.A. from Scripps College.


PANEL: Spotlight on Good Jobs in Retail & Hospitality

Location: Governor's Room (2nd Floor)

The retail and hospitality sectors employ an increasingly high percentage of the American workforce, and companies in these industries have mixed track records with regards to the quality of jobs provided. Some retail and hospitality companies have recognized the fundamental link between empowering their employees and providing high levels of service to the customers in their stores, restaurants, and hotels. In this panel, we will hear from executives and employees from companies that have been leaders in viewing their customer-facing employees as assets to be empowered, not costs to be minimized. We will hear their different approaches to empowering employees, the success these policies have achieved, and the challenges of implementing large-scale change to employee policies.

Katie Bach
DIRECTOR GLOBAL STRATEGY, Starbucks
Katie is a Director of Global Strategy at Starbucks, where she leads the development of the company’s
annual strategic plan and consults on a range of strategic initiatives, including Starbucks go-to- market
approach. Prior to joining Starbucks, Katie spent two years on the leadership team of a financial advisory
and management consulting firm in Kenya, where she worked with retail and other companies on
strategic and talent-focused issues; before that, Katie was at McKinsey, where she focused on strategy,
innovation, and social sector consulting. Katie has an M.B.A. from MIT Sloan, where she was a Siebel
Scholar, a Master’s Degree from the London School of Economics, and a B.A. from Oxford University.
She currently lives in Seattle with her husband and the dog that they adopted in Nairobi.


Todd Miner
MEAT MANAGER, Costco
Todd Miner has been in the meat business for the past 32 years. During that time, he has done every job there is in the business. Todd previously owned and operated his own butcher shop, and is currently a meat manager for Costco Wholesale. Todd is regarded as one of the best meat managers on the East Coast for the company. His passion for the meat business and Costco’s success only takes a back seat to the passion he has for his wife Cheryl and their four children.


Catriona Eldemery
SR DIRECTOR OF HUMAN RESOURCES, Four Seasons
Catriona joined the Four Seasons Hotel Boston in 1989 as a server in the Bristol Lounge. She worked in several positions in Food and Beverage, worked her way up through the Rooms Division ending with Director of Housekeeping. She then moved into Human Resources as Assistant Director. In 1999 she transferred to Four Seasons London as their Director of Human Resources. In 2003, she made her way back to Four Seasons Boston as Director of Human Resources.

Pre-Four Seasons, Catriona worked for Aer Lingus Hotels in London, In 1987 she moved to the United States and joined Omni Hotels in Boston as a management trainee and was promoted to Purchasing Manager.

Catriona graduated from a hotel college in Ireland in 1986.


Chip Huffman
DIRECTOR, INTERNAL COMMUNICATIONS, Union Square Hospitality Group
Chip Huffman is the Director of Internal Communications for Union Square Hospitality Group (USHG), where he leads internal company-wide communication strategy, messaging, and tactics. Additionally, Chip contributes extensively to key company priorities, with a specific focus on Hospitality Included, USHG’s elimination of tipping initiative.

Prior to joining USHG in 2014, Chip was a Content Lead for Ernst & Young (EY). While at EY, Chip worked closely on Financial Services, Learning and Development, and Risk Management portfolios to develop content strategies and communication plans that connected people to people and people to content to advance the goals of the business. Previously he served as the Director of Marketing and Communications for Bernard Hodes Group, a creative advertising agency, where he managed all internal and external communications for 26 U.S. offices and a Global Networks of 39 affiliates.

Chip received his Bachelors of Journalism from the University of Nebraska in 2001, where he majored in Advertising and minored in Political Science, English, and History.


MODERATOR Bethany Patten
ASSOCIATE DIRECTOR, MIT Sustainability Initiative
Bethany Patten is the Associate Director of the Sustainability Initiative.

Bethany Patten joined as the Associate Director of the Sustainability Initiative at the MIT Sloan School of Management after completing the Executive MBA program in 2013. At MIT Sloan, she engages students, alumni, and external collaborators in the mission of the Initiative -- to create a community of innovators for a sustainable future. In this role, she works on everything from campus sustainability, to Sustainable Urban Revitalization. Prior to attending MIT Sloan, she focused on business and financial operations for the book publishing industry. Her values are deeply seeded by her parents and grandparents, who taught her to always be respectful of people and the planet. Bethany has an MBA from the MIT Sloan School of Management and a BA in English and Women's Studies from Boston College.


PANEL: The Business Case for Inclusive Hiring: Connecting People with Barriers to Employment to Quality Jobs

Location: Winthrop-Leverett Room (2nd Floor)

While the unemployment rate has remained low in recent years, quality jobs continue to be out of reach for many Americans who face barriers to employment, including opportunity youth and formerly incarcerated individuals. Through this panel, we will hear from companies that have successfully attracted, retained, and developed people with barriers to work. Panelists will discuss the business and social value generated through inclusive hiring strategies, providing the audience with practical tools to recruit and develop these untapped talent pools.

Mark Estrada
ASSISTANT VICE PRESIDENT, GLOBAL HUMAN RESOURCES & TALENT ACQUISITION, State Street
Mark Estrada is an Assistant Vice President in Global Human Resources/Talent Acquisition at State Street Corporation. In this capacity, Mark manages recruitment strategy and provides leadership to the organization around internship to full-time conversion initiatives ensuring that University Relations and Workforce Development programs continue to provide a strong and diverse talent pipeline into State Street. Working with talent acquisition stakeholders and external non-profit partners, Mark manages the strategy development and implementation of State Street’s Boston WINs hiring goals.

Mark joined the team in 2015 from one of State Street’s key partners; Year Up Inc., where he managed the Long Term Graduate Success efforts for their Career and Alumni Services team. In this capacity, Mark managed and implemented Year Up’s SkillWorks initiative focused on Financial Services, leveraging existing partnerships with Boston’s top financial services firms to both enhance the career advancement of Year Up graduates working in the finance industry and create greater value for employers.

He is a Workforce & Career Development professional with over fifteen years of experience in the non-profit and Healthcare industries focused on career pathways initiatives, workforce partnerships, and employer engagement. Mark has a BA in Sociology from the College of the Holy Cross and completed Boston University’s Institute for Nonprofit Management and Leadership Core Certificate Program in 2014. Mark is Board of Corporators member for Perkins School for the Blind and acting co-chair for B-SET for Career Network, which looks to increase capacity of employers in the private, non-profit and public sectors to hire, retain and advance youth/young adults with disabilities. To balance it all out, Mark enjoys volunteering with area non-profits and playing in organized basketball leagues.


Mike Brady
CEO AND PRESIDENT, Greyston Bakery
As CEO and President of Greyston since 2012, Mike has continued to build on the company’s 35‐year heritage as a pioneering social enterprise. Greyston Bakery is best known for manufacturing brownies that go into the Ben & Jerry’s Chocolate Fudge Brownie ice cream and for its practice of Open Hiring™, which embraces an individual’s potential by providing employment opportunities regardless of background or work history. Greyston has since become the first registered Beneβit Corporation in New York State, running a profitable business that supports the most economically disadvantages residents of the community.

Mike led Greyston Bakery as President for four years, driving strategic business development to 100% revenue growth with long‐standing partner Ben & Jerry’s, along with new partners such as Whole Foods Market. Recently, Mike took responsibility for all Greyston programs and businesses such as Workforce Development, Community Gardens, Housing and Health Services and the Greyston Early Learning Center.

Prior to joining Greyston, Mike was a partner with BAO Food and Drink, where he oversaw the development of the first incubator in the country dedicated to organic food production and distribution. He has more than 20 years of experience in strategy and management, identifying business opportunities in high‐growth and transitional industries. Mike serves as a business advisor to the American Sustainable Business Council (ASBC) and Social Enterprise Alliance (SEA) helping to promote policies for a sustainable economy.

Mike earned an M.B.A. from the University of Pennsylvania—the Wharton School.

Mike grew up in Rochester, New York and now lives outside of New York City with his wife and two sons.


Gail Gershon
EXECUTIVE DIRECTOR, COMMUNITY LEADERSHIP, Gap Inc.
Gail Gershon is Executive Director for Community Leadership at Gap Inc. (parent company of Gap, Old Navy, Banana Republic, Athleta, and Intermix clothing brands). Gail leads two initiatives: 1) This Way Ahead, which is Gap Inc.’s paid internship and life skills program for teens and young adults facing barriers to employment; and 2) global employee engagement.

Gail believes in driving social change through cross-sector collaboration, which she’s worked toward through Reimagining Service, the Opportunity Youth Network, and CGI America’s Youth Employment Action Network.

Before coming to Gap Inc., Gail worked at the Florence Vanderbilt Burden Foundation, the MetLife Foundation, and the New York Regional Association of Grantmakers. She has also served with the Domestic Abuse Awareness Project, and the Institute of International Studies at U.C. Berkeley. Gail currently serves on the Board of Directors of the TS Alliance, a national nonprofit that serves individuals and families affected by tuberous sclerosis, and on the Advisory Council of Measure of America.


MODERATOR Nicole Trimble
EXECUTIVE DIRECTOR, IMPACT HIRING INITIATIVE, FSG
As the Executive Director of the Impact Hiring Initiative, Nicole leads a community of pioneering employers and workforce partners interested in innovating best practices in hiring, retention, and advancement of Opportunity Youth and other populations facing barriers to employment.

Prior to joining the initiative, Nicole designed and led global Citizenship, Sustainability & Community Affairs strategies and was on the Human Resources Leadership Team at Outerwall, the company behind Redbox, Coinstar, and ecoATM. Previously she was a Program Officer at the Bill & Melinda Gates Foundation, advised foundation and corporate clients at Philanthropy Northwest, held several positions leading national service initiatives, and was named a White House Champion of Change.


Lunch Keynote: David Rolf

Location: Ballroom (2nd Floor)

David Rolf
PRESIDENT, SEIU 775, SEIU Seattle Chapter
David Rolf is known internationally as an innovative labor leader and thinker on the future of work and labor. Rolf was a leading architect of the historic fights to win a $15 living wage in SeaTac and Seattle, WA. He serves as an International Vice President of the Service Employees International Union (SEIU) and as President of SEIU 775, which represents more than 45,000 long-term care workers in the Pacific Northwest.

Rolf’s has been called “the most successful union organizer of the last 15 years” by The American Prospect, which said that “No American unionist has organized as many workers, or won them raises as substantial, as Rolf.”
Rolf writes and speaks frequently about alternative futures for U.S. worker movements, and is the author of the forthcoming book Fight for Fifteen: The Right Wage for a Working America (New Press, 2016). He has been published in The American Prospect, The Nation, Aspen Journal of Ideas, Social Policy, and Spotlight on Poverty.

Rolf is building a new labor movement, founding organizations like the Fair Work Center, Working Washington, and The Workers Lab. The Fair Work Center is a Seattle-based hub for workers to understand and exercise their legal rights, and also assists in enforcing labor law. Working Washington is a statewide organization fighting for economic justice and workers’ rights in Washington State. The California-based Workers Lab invests in projects that will create the next generation’s labor movement, building economic power for working people at a large scale while developing self-sufficient organizational revenue models.

Rolf is also the founder and board chair of the SEIU 775 Benefits Group, which provides training, health care and retirement benefits to Washington State’s home care workers. The Benefits Group is the largest long-term care workforce development organization in the country and the only organization providing Advanced Registered Apprenticeship training for home care workers. In addition to building career pathways for caregivers, the Benefits Group provides affordable, comprehensive health benefits and the nation’s first pension fund for home care workers.

Born and raised in Cincinnati, OH, Rolf graduated from Bard College and joined SEIU as an organizer in 1991. He lives with his wife in Seattle.


Lunch Interactive with Tom Kochan

Location: Ballroom (2nd Floor)

Tom Kochan
GEORGE MAVERICK BUNKER PROFESSOR OF MANAGEMENT; PROFESSOR, WORK AND ORGANIZATION STUDIES, MIT Sloan School of Management
Thomas Kochan is the George Maverick Bunker Professor of Management, a Professor of Work and Employment Research, and the CoDirector of the MIT Sloan Institute for Work and Employment Research at the MIT Sloan School of Management.
Kochan focuses on the need to update America’s work and employment policies, institutions, and practices to catch up with a changing workforce and economy. His recent work calls attention to the challenges facing working families in meeting their responsibilities at work, at home, and in their communities. Through empirical research, he demonstrates that fundamental changes in the quality of employee and labor-management relations are needed to address America’s critical problems in industries ranging from healthcare to airlines to manufacturing. His most recent book is Shaping the Future of Work (Business Experts Press, 2016).
Kochan holds a BBA in personnel management as well as an MS and a PhD in industrial relations from the University of Wisconsin.


PANEL: The Case for a Living Wage: What Does it Look Like and How Do We Get There?

Location: Governor's Room (2nd Floor)

After a brief orientation and overview on the meaning of a Living Wage, this panel will showcase a diverse set of actors and their experiences pursuing or advocating for a Living Wage, within the primary context of the United States labor market. From their own perspective, panelists will discuss the motivation, opportunities, and strategies involved in paying a Living Wage, as well as the deep-seated challenges and their vision for moving forward.

Nicholas Ashford
PROFESSOR OF TECHNOLOGY AND POLICY, MIT School of Engineering
Nicholas Ashford is Professor of Technology & Policy and Director of the Technology & Law Program at the Massachusetts Institute of Technology, where he teaches courses in Environmental Law, Policy, and Economics; Law, Technology, and Public Policy; and Technology, Globalization, and Sustainable Development. Dr. Ashford is a Faculty Associate of the Center for Socio-technical Research and the Engineering Systems Division in the School of Engineering; the Institute for Work and Employment Research in the Sloan School of Management; and the Environmental Policy Group in the Urban Studies Department. Dr. Ashford is a visiting scientist at the Harvard School of Public Health and teaches intensive courses in sustainable development, and European & Iinternational environmental law at Cambridge University, UK, and at the Cyprus University of Technology.

Dr. Ashford is the coauthor of two recent textbooks/readers: Technology, Globalization, and Sustainable Development: Transforming the Industrial State(2011, Yale University Press) and Environmental Law, Policy and Economics: Reclaiming the Environmental Agenda (2008, MIT Press). He also authored a major policy work for the Ford Foundation, Crisis in the Workplace: Occupational Disease and Injury, (1976, MIT Press). He coauthored four additional books: Public Participation in Contaminated Communities, (2001); Chemical Exposures: Low Levels and High Stakes (second edition 1998, John Wiley Press); Technology, Law and the Working Environment (second edition 1996, Island Press) and Monitoring the Worker for Exposure and Disease (1990, John Hopkins University Press). He has published several hundred articles in peer-reviewed journals and law reviews.

Dr. Ashford was a public member and chairman of the National Advisory Committee on Occupational Safety & Health, served on the EPA Science Advisory Board, and was chairman of the Committee on Technology Innovation & Economics of the EPA National Advisory Council for Environmental Policy and Technology. Dr. Ashford is a Fellow of the American Association for the Advancement of Science and former chair of its Section on Societal Impacts of Science and Engineering. He served as an advisor to the United Nations Environment Programme and is also a member of the editorial board of the Journal of Cleaner Production, the Journal of Environmental Technology and Management, the Journal of Environmental Policy & Governance, andEnvironmental Innovation & Societal Transitions. He has served as co-chair of the US-Greece Council for the Initiative on Technology Cooperation with the Balkans.

Dr. Ashford's research interests include sustainability, trade and environment; regulatory law and economics; the design of government policies for encouraging both technological innovation, and improvements in health, safety and environmental quality; pollution prevention and cleaner/inherently safer production; labor's participation in technological change; and environmental justice. He has developed methodologies for decision-making in the regulation of chemicals and has extensively investigated the effects of regulation on technological innovation in the chemical, pharmaceutical, and automobile industries. Dr. Ashford's research activities include work for the United Nations Environment Programme, the OECD, and the European Union, as well as for U.S. regulatory agencies and the U.S. Office of Technology Assessment.

He holds both a PhD in chemistry and a Law Degree from the University of Chicago, where he also received graduate education in economics.


Peter MacKinnon
PRESIDENT, SEIU Local 509
Peter MacKinnon is a social worker and child protective supervisor with the Massachusetts Department of Children and Families (DCF) and the President of Service Employees International Union (SEIU) Local 509. He holds a Bachelor of Arts degree from the University of Massachusetts Lowell and a Master of Social Work degree from Salem State University.

Peter has worked for DCF for nearly 20 years, beginning as a front-line social worker in Lynn. In 2010, he was elected as Local 509’s DCF Chapter President to represent more than 3,000 frontline social workers. In 2016, Peter was elected as President of Local 509, which improves the working conditions and quality of life of more 20,000 human service workers and educators throughout Massachusetts.

As DCF Chapter President, Peter achieved several key reforms in the Massachusetts child welfare system. Front-line social workers and supervisors now use mobile technology to help with child protective work in the field. Through the union, he also negotiated a new agreement that brings Massachusetts more in line with national standards for safe caseloads. Peter worked side-by-side with a Republican governor to write new policies and made the state a leader in the best practices in child welfare.

As President of Local 509, his union led a historic coordinated bargaining campaign within Massachusetts’ private sector human service agencies. Workers at 26 agencies won major wage increases, some including a $15 an hour minimum wage. Under Peter’s leadership, Local 509 members also gathered over 12,000 signatures to help advance $15/hour minimum wage and paid family and medical leave ballot questions. Local 509 has also negotiated contracts for and currently represents over 3,000 adjunct and full-time faculty at Boston-area colleges and universities, and recently ratified a new contract that offers more pay, more job security, and better working conditions for the more than 8,000 state workers represented by the union.

Peter is strongly committed to good-paying jobs, better contracts, more political power and justice for workers and their families.


Katrina Jazayeri
OWNER, Juliet
Katrina Jazayeri is co-owner, with partner chef Joshua Lewin, of Juliet, named one of Bon Appetit’s “50 Best New Restaurants in America.” Born in Queens, New York, to an Iranian father and an American mother who were brought together by food, she saw firsthand its power to create relationships, memories, and lasting connections. At 26 years old, Katrina was awarded one of 19 Eater Young Guns Awards in 2016, and was named one of Zagat’s “30 under 30” in 2014. Juliet is Boston's first tip-free restaurant. Katrina and Josh apply their commitment to social justice to their business to create a supportive work environment, featuring a profit-sharing model in favor of the traditional restaurant wage structure.


MODERATOR Mimi Turchinetz
ASSISTANT DEPUTY DIRECTOR, Boston Office of Financial Empowerment
Mimi Turchinetz, Esq., is the Assistant Deputy Director of Mayor Marty Walsh’s Office of Financial Empowerment and the Director of the Boston Tax Help Coalition, formerly the Boston Earned Income Tax Credit (EITC) Coalition. An attorney who received her Juris Doctor from the New England School of Law and a BA from University of Massachusetts at Amherst, Ms. Turchinetz is an advocate and economic justice professional who is committed to equity and community empowerment. Attorney Turchinetz has served the Commonwealth of Massachusetts as an Assistant District Attorney in Suffolk County and Staff Counsel to the Massachusetts Senate for the Joint-Committee on Insurance. She was appointed by Governor Deval Patrick to serve as a Commissioner on the Massachusetts Asset Development Commission.

As the Director of the Boston Tax Help Coalition she has guided a partnership of community-based organizations and non-profits, members of the business community, federal regulators, and government agencies since 2001. Since its founding, the tax coalition has prepared more than 150,000 free tax returns, generated more than $250 million in tax refunds and credits, and recruited and trained thousands of volunteers.

Ms. Turchinetz understands that real change occurs both on an individual level, as well as through policy and advocacy which can lead to systems change. As an advocate, she has championed fair tax policy in Massachusetts, where she helped lead a decade long campaign to increase the state Earned Income Tax Credit, resulting in an increase in 2015 from15% to 23% of the federal EITC. She has engaged in numerous local, state and federal advocacy campaigns, representing low and moderate-income Americans on behalf of affordable housing, equitable tax policy and social and racial issues of justice and equality.


PANEL: Worker Voice in the 21st Century: How Workers & Business Can Co-Create Value

Location: Endicott-Bradstreet Room (2nd Floor)

Explore how new forms of organizing are transforming business from the outside. Discuss new tactics for organizing, what works / what hasn’t, what’s changed about organizing, and how technology is changing the way workers (and other stakeholders) organize and make change. Attendees will come away with a better understanding of how workers can engage employers and other stakeholders effectively.

Abhi Adhikari
FOUNDER, Workership
Abhi is the co-founder and CEO of Workership, an online platform that enables workers to bring their collective
voice to the forefront and advocate effectively for their needs. Previously, Abhi founded a startup incubator for
young entrepreneurs in Central Asia, served as a Kiva Fellow, and worked as an Associate at BlackRock. Abhi
graduated with a joint MBA/MPA degree from Stanford Graduate School of Business and Harvard Kennedy
School. He also graduated from Carleton College with a degree in Physics and Computer Science.


Brian Lang
PRESIDENT, UNITE HERE Local 26
Brian Lang has been President of UNITE HERE Local 26 since 2011. The union has grown to 10,000 hospitality, hotel, food service, airport, and concessions workers in Boston and Rhode Island. Brian has more than 35 years experience in the labor movement including as a Bellman at the Sheraton Boston and as the Chief Shop Steward at the now-closed Colonial meatpacking plant in Boston.

Brian worked with Harvard dining hall workers who held a 22-day strike that garnered national attention in 2016 and has overseen a period of unprecedented organizing growth for the union.

In 2015 Massachusetts Governor Charlie Baker appointed Brian to the 5-person Fiscal and Management Control Board of the Massachusetts Bay Transit Authority (MBTA). Brian also sits on the Massachusetts Gaming Policy Advisory Committee. In addition, he is a Vice President of the 290,000-member international union UNITE HERE.

In 2017, Boston Magazine named Brian one of the 21 Most Powerful People in Boston Business.


Neil Gladstein
DIRECTOR, STRATEGIC RESOURCES DEPARTMENT, International Association of Machinist & Aerospace Workers (IAM)
Neil has been with the International Association of Machinist & Aerospace Workers (IAM) since1996 and Director of its Strategic Resources Department since 2006.  He has been active in the labor movement for over 35 years.
 
His education includes a Master of Science in Labor Studies from the University of Massachusetts and a
Bachelor of Science in Economics from the Wharton School of Business at the University of Pennsylvania.  Neil
has been a Chartered Financial Analyst (CFA) since 1997.
 
Neil has a wide range of responsibilities, such as assisting IAM officers, staff, and lodges with information and
advice for use in bargaining, organizing and politics.  Areas of expertise include finance, labor costs, employee
benefits, and economics.  Neil participates in negotiations, makes presentations at IAM conferences, helps
teach classes at the Winpisinger Center, and manages the Strategic Resources Department at Grand Lodge.


MODERATOR Barbara Dyer
SENIOR LECTURER AND EXECUTIVE DIRECTOR, MIT Sloan Good Companies, Good Jobs Initiative
Barbara Dyer is a Senior Lecturer at the MIT Sloan School of Management and Executive Director of the Good Companies, Good Jobs Initiative at MIT Sloan School. Dyer focuses her attention at the intersection of people, profit, and technology. As Executive Director of the Good Companies, Good Jobs Initiative within Sloan’s Institute for Work and Employment Research (IWER), Dyer is working to facilitate the cross-fertilization of ideas about making work work for everyone in the 21st century.

Prior to joining the MIT faculty, Ms. Dyer was president and CEO of The Hitachi Foundation. Under her leadership, the Foundation was an influential force in bringing focus to the role of business in society. She was instrumental in shaping major national collaborative philanthropic initiatives that received high honors proffered by the Council on Foundations, including the Critical Impact and the Distinguished Grantmaker awards.

Ms. Dyer’s extensive career in public policy included serving as Special Assistant to the Secretary of the United States Department of the Interior; Director of Policy Studies with the Council of Governors’ Policy Advisors, an affiliate of the National Governors’ Association; Deputy Executive Director of the Western Regional Office of the Council of State Governments; and founding director of the National Academy of Public Administration’s Alliance for Redesigning Government. Earlier in her career she served as executive director of a community nonprofit organization in Alameda County, California and helped to launch an experimental school within a public high school as a teacher in Worcester, Massachusetts.

Ms. Dyer has been a Trustee of Clark University and was a member the American University School of Public Affairs Dean’s Advisory Council. She also co-founded and was the first Chair of the National Fund for Workforce Solutions. She is a graduate of Clark University and the John F. Kennedy School of Government’s Program for Senior Executives in State and Local Government.


PANEL: Success Story: Activists and Businesses Raising the Standards for Agricultural Workers

Location: Winthrop-Leverett Room (2nd Floor)

Described as one of the “most important social-impact success stories of the past century” by the Harvard Business Review, this fireside chat will focus on the Fair Food Program, forged by the Coalition of Immokalee Workers in partnership with companies such as Whole Foods Market, Walmart, Yum Brands, and many more. In this panel, an activist and agricultural worker will be in conversation with a VP from Compass Group to discuss the challenges and opportunities in improving labor standards for agricultural workers.

Gerardo Reyes-Chavez
FARMWORKER, ORGANIZER, Coalition of Immokalee Workers
GERARDO REYES CHAVEZ is a key leader of the Coalition of Immokalee Workers (CIW). Mr. Reyes is a farmworker himself and has worked in the fields since age 11, first as a peasant farmer in Zacatecas, Mexico and then in the fields of Florida picking oranges, tomatoes, blueberries, and watermelon. Mr. Reyes has worked closely with consumer allies to organize national actions -- renowned for their creativity and effectiveness -- designed to bring pressure on the large retail purchasers of Florida produce to join the Fair Food Program. He speaks publicly about the Fair Food Program at events across the country, such as the Harvard Law School Labor and Worklife Program Convening on Farm Labor Challenges and the Interfaith Council on Corporate Responsibility’s Multi-stakeholder Roundtable on Ethical Recruitment. As part of the implementation of the Fair Food Program, Mr. Reyes and his colleagues conduct workers’ rights education in the fields on all farms participating in the program. Mr. Reyes also receives complaints of abuses in the fields, manages wage theft claims, and assists in the investigation of cases of modern-day slavery when they arise.


Cheryl Queen
VP, COMMUNICATIONS & CORPORATE AFFAIRS, Compass Group
Cheryl Queen is responsible for communication and corporate affairs for Compass Group, the largest food and support services company in North America, with 2017 annual revenue of $17 billion and 250,000 associates. In 2016 Compass was named to Fortune’s 50 Companies that Change the World.

Cheryl is former Chairman, Board of Advisors for the Center for Environmental Farming Systems, a partnership between NC State University, NC A&T University and the NC Department of Agriculture. She is a member of the Farm Foundation Roundtable, and serves on the board of Global Animal Partnership (GAP.)

In 2010 she received the Cesar Estrada Chavez Award from the American Association for Affirmative Action for work with Compass and the Coalition of Immokalee Workers to craft a Code of Conduct for Suppliers and an agreement to pay farmworkers a premium. She is a board member of the Fair Food Standards Council.

She has spoken at SXSW and FoodCon, and often speaks on behalf of Fair Food including at the White House; the Robert F. Kennedy Center for Human Rights Compass Conference; Clinton Global Initiative; and the United Nations Conference on Business and Human Rights.

A native of Atlanta, Cheryl graduated from Oglethorpe University and did post-graduate work at University of Georgia and University of North Carolina.


MODERATOR Eric Woods
FOUNDER, Paladin Ventures
Eric Woods is the founder of Paladin Ventures, a firm dedicated to identifying and assisting entrepreneurs and emerging businesses in need of strategic planning, business development, operational execution, brand management and investment capital across a variety of industry sectors. He is also the founder & CEO of VerdeBrands, a first of it’s kind maker of liquid fertilizer derived from organic-certified vegetative waste and optimized for hydroponic systems.
Previously, Eric was a co-founder of as well as Bitty Foods, America’s first protein enriched baked goods company powered by cricket powder, the founding Chief Operating Officer of UPTOWN Magazine, the first upscale lifestyle magazine directed towards African Americans, a co-founder of Harlem Vintage, a wine boutique, and Nectar Wine Bar, both of which were the first of their kind in Harlem. He was also Chief Financial Officer of NuAmerica Agency, a multi-cultural marketing and advertising firm whose clients included BET Networks, Pepsi, Allied Domecq, Kobrand and Oster Products.

Eric has worked at JP Morgan and Goldman Sachs. He is a graduate of Georgetown University and holds a Masters in Business Administration from Columbia University’s Graduate School of Business.


Improving Job Quality Through Public Policy: Perspectives from the Private and Public Sectors

Location: Ballroom (2nd Floor)

While many companies are at the forefront of promoting good jobs, the private sector alone cannot create the structural change our society needs. Policymakers and advocates must also play a crucial role in promoting job quality. Through this panel, we will learn about effective strategies to partner across the private and public sectors to achieve “wins” for workers such as paid sick days, fair scheduling, and robust benefits.

Ben Olinsky
VICE PRESIDENT, Center for American Progress
Ben Olinsky is the senior vice president of Policy and Strategy at American Progress. He rejoined American Progress after serving as the special assistant to the president for labor and workforce policy under former President Barack Obama. At the White House, Olinsky helped craft the president’s agenda for labor and employment issues, including raising wages, expanding worker voice, protecting worker safety and health, advancing equal pay, combating discrimination, promoting paid leave, and creating pathways to jobs and opportunity. He coordinated federal efforts to update overtime protections and led the development and implementation of executive actions to raise wages, expand paid leave, and improve labor standards for federal contractors and employees. Olinsky was previously a senior fellow at American Progress, where he led the Middle-Out Economics project, researching and publishing policies to strengthen the middle class and reduce income inequality. Before his time at the White House and American Progress, Olinsky served as the legislative director for Sen. Al Franken (D-NY) and as the senior economic adviser for the late Sen. Ted Kennedy (D-MA).


Sharon Block
EXECUTIVE DIRECTOR, Harvard Law School Labor and Worklife Program
Sharon Block is the Executive Director of the Labor and Worklife Program at Harvard Law School. The Labor and Worklife Program is Harvard’s forum for research and teaching on the world of work an dits implications for society. Located at Harvard Law School, the LWP brings together scholars and policy experts from a variety of disciplines to analyze critical labor issues in the law, economy and society. Prior to coming to Harvard Law School in 2016, she was the Principal Deputy Assistant Secretary for Policy at the U.S. Department of Labor and Senior Counselor to the Secretary of Labor.

For twenty years, Block has held key labor policy positions across the legislative and executive branches of the federal government. Early in her career she worked as an attorney at the National Labor Relations Board, and returned to the NLRB in 2012 when she was appointed to serve as a member of the Board by President Obama. She was senior labor and employment counsel to the Senate Health, Education, Labor and Pensions Committee under Senator Edward Kennedy, playing a central role in the debate over the Employee Free Choice Act, the Mine Improvement and New Emergency Response Act, Protecting America’s Workers Act, and other major legislation related to collective bargaining, occupational safety and health, pay equity and workplace standards.

She has held senior positions in the U.S. Department of Labor throughout her career. Recently, as head of the policy office at the Department of Labor, Block hosted - with Wage and Hour Administrator David Weil and Open Societies Foundation's Ken Zimmerman - the Department's three-day symposium on the Future of Work. The symposium brought together a wide array of thought leaders to address how changes in labor markets and business models have impacts on key issues such as enforcement, labor standards, workforce development, employee benefits, and data in the U.S. and around the world.

While serving in the Obama White House as Senior Public Engagement Advisor for Labor and Working Families, Block led the historic White House Summit on Worker Voice, which explored ways for workers to fully participate in their economic future. At the President's direction, Block also conducted a series of regional worker voice summits across the country.

Block serves on a number of labor-related board and advisory committees, including as a board member of the National Employment Labor Project, advisory committee member for the Harvard T.H. Chan School of Public Health, Education and Research Center, member of the Economic Policy Institute Perkins Project Advisory Committee, member of the Massachusetts Attorney General Labor Advisory Committee and member of the Higher Quality Jobs Advisory Council of the Federal Reserve Bank of Boston. In addition, she is a frequent contributor to Democracy Magazine’s Briefing Book blog and OnLabor.org.

Block received her B.A. from Columbia University and her J.D. from Georgetown University Law Center, where she received the John F. Kennedy Labor Law Award.


Vicki Shabo
VP WORKPLACE POLICIES AND STRATEGIES, National Partnership for Women and Families
Vicki Shabo is vice president at the National Partnership for Women & Families and is one of the nation's leading experts on paid family and medical leave, paid sick days and the workplace policy advocacy landscape. She previously served for more than four years as the organization's director of work and family programs. Shabo is responsible for the strategic direction of the National Partnership’s work to promote fair and family friendly workplaces and leads the organization’s work on paid family and medical leave, paid sick days, expansion and enforcement of the Family and Medical Leave Act, workplace flexibility, fair pay and pregnancy discrimination. She serves as a contact on workplace policy issues for key national allies, researchers, businesses and state and local advocates and has been quoted in the New York Times, Washington Post, Associated Press, USA Today, CNN and MSNBC, among other outlets.

Shabo brings a unique background in law and politics to her work: Prior to joining the National Partnership in 2010, she practiced law in the litigation department at WilmerHale, a large international law firm. Before embarking on a legal career, she worked with both Celinda Lake and Harrison Hickman, serving as a pollster and political strategist to political candidates, ballot campaigns, advocacy organizations and media outlets. Through this work, she developed research and communications expertise on issues of particular concern to women. Shabo's earlier professional experience includes a stint with the U.S. House of Representatives Judiciary Committee.

Shabo graduated summa cum laude with a Bachelor of Arts in politics and American studies from Pomona College, and holds a Master of Arts in political science from the University of Michigan. She earned her law degree with high honors from the University of North Carolina, where she served as editor in chief of the North Carolina Law Review. After law school, she clerked for the Honorable Michael R. Murphy on the U.S. Court of Appeals for the Tenth Circuit in Salt Lake City.


Jesse Mermell
PRESIDENT, The Alliance for Business Leadership
Jesse Mermell joined the Alliance for Business Leadership as President in January of 2015, having previously served as a member of Governor Deval L. Patrick’s senior staff. As Governor Patrick’s Communications Director, Mermell was responsible for communications strategy and for overseeing the press operations of the Governor’s office.

Mermell is the former State Director of the Massachusetts Association for the Blind and Visually Impaired. She has also held positions as the Vice President for External Affairs at Planned Parenthood League of Massachusetts, and as the Executive Director of FairTest and of the Massachusetts Women’s Political Caucus.

Mermell is an active community member, having been elected to the Brookline Board of Selectmen in 2007 and serving until 2013. Upon her election she became the youngest Selectman in the history of Brookline, and created a female majority on the Board for the first time since the Town’s founding in 1705. Mermell is also a former Brookline Library Trustee and Town Meeting Member.


MODERATOR Holly Fechner
PARTNER, Covington & Burling LLP
Holly Fechner is an Adjunct Lecturer in Public Policy, is a Partner at Covington & Burling LLP. Named a top lobbyist by The Hill, Ms. Fechner manages teams that handle public policy, government affairs and regulatory matters for clients in Washington, DC and around the world. Prior to joining Covington in 2007, Fechner was Policy Director for Senator Edward M. Kennedy (D-Massachusetts). In that position, she developed policy initiatives, legislation and campaigns on a broad range of issues, including the economy, health care, employment, education, retirement policy, and civil rights. She was also Chief Labor & Pensions Counsel for the Senate Health, Education, Labor & Pensions Committee. Ms. Fechner served as chief negotiator on legislation to reform the private pension system; increase the federal minimum wage; extend and reform unemployment insurance benefits; prevent genetic discrimination in health care and employment, and numerous other bills. She drafted the nation’s first paid sick days bill, which has served as a model for many states and municipalities. Fechner is Chair of the Board of the Institute for Women’s Policy Research and an appointed Member of the Maryland State Higher Education Labor Relations Board.


Closing Keynote: Fireside chat with Doug Rauch

Location: Ballroom (2nd Floor)

The closing keynote will be a fireside chat with Doug Rauch moderated by Bruce Kohl.

Doug Rauch
FOUNDER/PRESIDENT, Daily Table
Doug is the founder/President of Daily Table, an innovative, nonprofit retail store bringing affordable nutrition to the food insecure by recovering the excess, wholesome food from growers, manufacturers and retailers to provide both ready-to-eat meals and basic groceries at prices that everyone can afford. They currently have two stores in Boston, MA.

Doug spent 31 years with Trader Joe's Company, the last 14 years as a President, helping grow the business from a small chain in Southern California, to a nationally acclaimed retail success story. He developed their prized buying philosophy, their unique private label food program, and wrote and executed the Business Plan for expanding Trader Joe’s nationally.

He graduated from Trader Joe’s in 2008.

From 2011 through June, 2017, Doug was CEO of Conscious Capitalism Inc., a nonprofit organization dedicated to elevating humanity through business; he’s is also a Trustee at Olin College of Engineering; on the Board of Overseers at WBUR; and serves on the board of several for-profit and non-profit companies.

Doug received his Executive M.B.A. from the Drucker School of Management, Claremont University. He also was a recent Senior Fellow at Harvard University where he hatched the idea of Daily Table.


MODERATOR Bruce Kohl
SENIOR PRODUCER, DIGITAL, WGBH
Bruce Kohl is a Boston-based producer and writer with a breadth of media experience encompassing digital, print, radio, and television. Currently, Kohl leads the digital team for WGBH’s MASTERPIECE, the top-rated PBS drama series, where he’s spearheaded digital content for hit shows including Victoria, Poldark, Downton Abbey and Sherlock. As a journalist focused on entrepreneurship, Kohl worked for inc.com, and the Boston Herald, covering areas such as personal/professional development and business planning. Previously, Kohl spent a decade producing radio shows for a number of Boston-area radio outlets, including Bloomberg Business Radio. He is a co-founder of OutBreath, Boston’s LGBT Buddhist meditation sangha, and has worked extensively with HIV charities.


Closing Remarks: Jason Jay

Location: Ballroom (2nd Floor)

Jason Jay
SENIOR LECTURER AND DIRECTOR, SUSTAINABILITY INITIATIVE, MIT Sloan School of Management
Jason Jay is a Senior Lecturer at the MIT Sloan School of Management and Director of the Sustainability Initiative at MIT Sloan. His research focuses on how people navigate the tensions between personal, business, and social goals in sustainability efforts. His first book is Breaking Through Gridlock: The Power of Conversation in a Polarized World and he has published articles in the Academy of Management Journal and California Management Review. He teaches courses on strategy, innovation, and leadership for sustainable business at MIT, and engages students and alumni in hands-on projects with leading companies and organizations. Prior to MIT, Jason was a management consultant for Dialogos International, where he consulted on leadership development and organizational change for major international corporations and NGO's including BP and the World Bank. Jason holds a Ph.D. in Organization Studies from the MIT Sloan School of Management, and an AB and M.Ed from Harvard University. He lives in Newton, Massachusetts.


Networking Reception

Location: Scholars, 25 School St, Boston, MA 02108

Join us at Scholars for a networking reception!
http://www.scholarsbostonbistro.com